Full notes not showing on mobile

[Brian Converse 4]

Only the first line in a note is displaying on my mobile device for notes that have many pages of text.  I'm on Android.  I've uninstalled the app and reinstalled it.  I've rebooted my phone.  Nothing helps.

[s2sailor 2,251]

33 minutes ago, Brian Converse said:

Only the first line in a note is displaying on my mobile device for notes that have many pages of text.  I'm on Android.  I've uninstalled the app and reinstalled it.  I've rebooted my phone.  Nothing helps.

Under the ellipsis (three dot) menu -> View options - there is "Show body text" options of Small, Large and Card.  Small shows 1 line of text and Large shows three.  Is yours maybe set to small?  At least that is how it is on iOS.

[Brian Converse 4]

11 minutes ago, s2sailor said:

Under the ellipsis (three dot) menu -> View options - there is "Show body text" options of Small, Large and Card.  Small shows 1 line of text and Large shows three.  Is yours maybe set to small?  At least that is how it is on iOS.

Mine is set to large.  I switched to small and card.  It looks like that's only how it's displayed in the list of notes, not in the actual note itself.  My problem is when I actually click on a note to see all the details and I'm only seeing maybe 1 line of text within the note itself.

[s2sailor 2,251]

5 minutes ago, Brian Converse said:

Mine is set to large.  I switched to small and card.  It looks like that's only how it's displayed in the list of notes, not in the actual note itself.  My problem is when I actually click on a note to see all the details and I'm only seeing maybe 1 line of text within the note itself.

Oh, I see.  Sorry, I haven't run into that specific problem before and I don't think I've seen it mentioned on the forum.  Was this working for you at one time, or is this a new installation for you?

[Brian Converse 4]

1 minute ago, s2sailor said:

Oh, I see.  Sorry, I haven't run into that specific problem before and I don't think I've seen it mentioned on the forum.  Was this working for you at one time, or is this a new installation for you?

It was working for me in the recent past and I could view entire notes.  At some point in the recent past something changed and it stopped showing the full notes.  I think I did an update a week or so ago and maybe that's when it stopped showing the full note.  I don't know when it started exactly but I know it's happening now. 

[s2sailor 2,251]

3 minutes ago, Brian Converse said:

It was working for me in the recent past and I could view entire notes.  At some point in the recent past something changed and it stopped showing the full notes.  I think I did an update a week or so ago and maybe that's when it stopped showing the full note.  I don't know when it started exactly but I know it's happening now. 

Ok.  By any chance, when you uninstall on Android is there an option to delete data or not?  If there is, and you didn't previously, select delete the data so that you get a fresh install of your data.  Other than that, I'm out of thoughts on this one.  Hopefully a fellow Android user can chime in and help out.

[Brian Converse 4]

6 minutes ago, s2sailor said:

Ok.  By any chance, when you uninstall on Android is there an option to delete data or not?  If there is, and you didn't previously, select delete the data so that you get a fresh install of your data.  Other than that, I'm out of thoughts on this one.  Hopefully a fellow Android user can chime in and help out.

I have the ability to clear the cache and clear all the data.  I did that.  I had to log back in again.  The problem is still there.

[Dave-in-Decatur 3,979]

Take a look at the Evernote for Android forum, where there are 1 or 2 other reports of this sort of thing: https://discussion.evernote.com/forums/forum/718-evernote-for-android-issues-versions-100-and-above/.

[Diana B 0]

I have this same problem. Like Brian, I have uninstalled the app on my phone and reinstalled it. Same probem.

[Brian Converse 4]

5 hours ago, Diana B said:

I have this same problem. Like Brian, I have uninstalled the app on my phone and reinstalled it. Same probem.

I have a ticket open with Evernote support and I will post if they come up with anything that corrects this.

[Dave-in-Decatur 3,979]

... and do take a look at the Evernote for Android forum for other reports: https://discussion.evernote.com/forums/forum/718-evernote-for-android-issues-versions-100-and-above/.

[Brian Converse 4]

They've admitted it's a bug and they are fixing it.  A note from Evernote support on this:

Our developers are aware of the issue and we are working on releasing a fix for this problem in our next update. Our best option at this time is to wait for that fix. We plan on starting our 10.51 update tomorrow with it taking roughly a week to fully roll out. It could take longer if any issues are found during the rollout.