pdfs no longer visible in new notes

[Ainsley004 3]

Just tried to add some pdfs to EN as individual files but, although the new notes are created, the actual pdf isn't visible, either as an attachment or directly in the note.

 

Any idea what's wrong? Thanks

10.53.2-win-ddl-public (3935)
Editor: v165.2.20482
Service: v1.65.0
© 2019 - 2023 Evernote Corporation. All rights reserved

[gazumped 12,073]

Hi.  My ESP seems to be broken,  so what's your device / OS / Evernote version and exactly how are you adding these PDFs - import folder / drag-n-drop / attachment??  Are you a subscriber and if not have you recently exceeded your upload limit or are these large PDFs and in excess of your note size limit??  

[Ainsley004 3]

5 hours ago, gazumped said:

Hi.  My ESP seems to be broken,  so what's your device / OS / Evernote version and exactly how are you adding these PDFs - import folder / drag-n-drop / attachment??  Are you a subscriber and if not have you recently exceeded your upload limit or are these large PDFs and in excess of your note size limit??  

Thanks for responding. Windows 11 and EN version as per the post. Just dragging a pdf into Desktop EN that normally creates a new note where the pdf shows up as an attachment. file is only 678kb

Evernote Personal and no, nowhere near upload limit

UPDATE - so it looks as if dragging the pdf to EN just creates a new note with the title of the pdf (and a thumbnail) but I have to then drag the pdf into the note a second time to get it in to the note! This isn't how it worked previously when dragging the pdf would have created the note INCLUDING the attachment. At least I know. 

[gazumped 12,073]

Hmmn.  My dragged PDFs appear as pages in Win 11 - have you checked your settings > preferences > notes for the default behaviour?  If you drop a file and it shows as an icon,  can you click the three dots menu from the grey bar and choose Title / Single Page / All pages?

[gazumped 12,073]

Moved discussion to Windows forum

[Ainsley004 3]

17 hours ago, gazumped said:

Hmmn.  My dragged PDFs appear as pages in Win 11 - have you checked your settings > preferences > notes for the default behaviour?  If you drop a file and it shows as an icon,  can you click the three dots menu from the grey bar and choose Title / Single Page / All pages?

The default behaviour is set correctly as single page. weirdly, the attachments do eventually show up but yesterday that was an hour or more after creating the note. The newly created note shows a thumbnail of the attachment immediately so it is clearly doing something on import. 

[Mike P 2,982]

3 minutes ago, Ainsley004 said:

The default behaviour is set correctly as single page. weirdly, the attachments do eventually show up but yesterday that was an hour or more after creating the note. The newly created note shows a thumbnail of the attachment immediately so it is clearly doing something on import. 

Any improvement with the latest release?

10.56.8-win-ddl-public (4069)
Editor: v168.1.20898
Service: v1.68.4
© 2019 - 2023 Evernote Corporation. All rights reserved

 

[Ainsley004 3]

22 hours ago, Mike P said:

Any improvement with the latest release?

10.56.8-win-ddl-public (4069)
Editor: v168.1.20898
Service: v1.68.4
© 2019 - 2023 Evernote Corporation. All rights reserved

 

Not seeing that one yet. Will see what happens

UPDATE: - no change after the update

[Ainsley004 3]

Another update. This seems to have resolved itself although There's no discernible reason why . No further software update and nothing changed at my end but sorted. Thanks for any replies