Android Error Clipping

[wesyang 0]

I have the latest version of Evernote running on Android 11. Whenever I try to use Share for a clip, a window opens with the notebook section flashing "Loading..." repeatedly forever. If I just press "Save" There's an exclamation mark and an "Error Clipping" message. This is a new device (Onyx Boox Air 2) and the clipping has never worked once. What should I do? 

[agsteele 1,858]

First option is to uninstall and reinstall the app. Have you tried that?

[wesyang 0]

Yes

[agsteele 1,858]

Clipping on Android uses the OS share function. This is available to all applications. Can you share to other applications?

I don't know your device. Does it use a version of Android that had been adjusted for Onyx devices or is it a vanilla version?

[wesyang 0]

Other apps share fine. It has its own version of Android 

[agsteele 1,858]

My guess is that this is an issue with the particular hardware and version of Android. 

You've tried everything I might suggest. You could open a support ticket assuming you pray a subscription.

[Roiyson 0]

Not sure why this is different for me but these APKs will install but won't run. I get asked for my email then nothing.

- and yes, I did uninstall V10 and reboot before installing

[agsteele 1,858]

3 hours ago, Roiyson said:

Not sure why this is different for me but these APKs will install but won't run. I get asked for my email then nothing.

- and yes, I did uninstall V10 and reboot before installing

Are you responding to a different thread? Your comment doesn't seem to relate to the thread.