oratop 1 Posted September 27, 2022 Share Posted September 27, 2022 Hello, Recently, I erased all my notes and started from 0 to start all over again. Since then, I have a problem with the search that no longer works (Evernote web or Android): when I type a word from the title or the note, no results? At the research level, Evernote only offers me word suggestions from notes that I deleted a long time ago! How to restore the situation? And how do I delete my old searches? Thanks Link to comment
Evernote Expert agsteele 3,059 Posted September 27, 2022 Evernote Expert Share Posted September 27, 2022 Search failed yesterday but is now back online. If you still have Search issues you should open a support ticket. Link to comment
oratop 1 Posted September 27, 2022 Author Share Posted September 27, 2022 At the moment it still does not work when I type a search with the magnifying glass. On the other hand, after installing Evernote Windows, it works but only with Ctrl + Q (the suggestions) Link to comment
Evernote Expert agsteele 3,059 Posted September 27, 2022 Evernote Expert Share Posted September 27, 2022 You don't say which app version you are using. I would try a clean reinstall. On Windows use Revo Uninstaller on Mac AppCleaner. These remove hidden data. Then reinstall the current version downloaded from Evernote. Otherwise, as noted, contact support. Link to comment
oratop 1 Posted September 27, 2022 Author Share Posted September 27, 2022 I just installed the Windows version but the problem is the same with the other versions (web, Android) Link to comment
Level 5 PinkElephant 8,773 Posted September 27, 2022 Level 5 Share Posted September 27, 2022 Yesterday there was a problem with search on the server, affecting all clients. It was fixed. If you still have problems, contact support. Link to comment
Solution oratop 1 Posted September 27, 2022 Author Solution Share Posted September 27, 2022 I contacted support, the problem seems to be solved. I simply renamed my notes and refreshed the page under Evernote Web and search is working again! Did something happen in the meantime?? Link to comment
Level 5 PinkElephant 8,773 Posted September 27, 2022 Level 5 Share Posted September 27, 2022 The forum is user2user - nobody here can answer this question. Link to comment
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