RJLUK 308 Posted September 11, 2022 Share Posted September 11, 2022 Using Evernote latest version downloaded from EN site on a MAC I seem to no longer have a templates directory when creating a new note. See attached. On web version I see : SUGGESTED TEMPLATES ₽ To-do list Reading list @ Daily reflection ? Add more • Open Gallery MAC version: SUGGESTED TEMPLATES To-do list © Reading list ©. Add more = NO OPEN GALLERY Has something changed? Tried everything. Link to comment
Level 5 PinkElephant 8,773 Posted September 11, 2022 Level 5 Share Posted September 11, 2022 What happens if you type something and apply a header text style to it ? Then delete it to have an empty note again. Does the gallery appear now ? Link to comment
JoeBathelt 1 Posted September 12, 2022 Share Posted September 12, 2022 I have the same issue. My library of templates that I created just disappeared. These templates are essential to my workflow. Was this intentionally removed by the Evernote developers? Link to comment
RJLUK 308 Posted September 12, 2022 Author Share Posted September 12, 2022 10 hours ago, PinkElephant said: What happens if you type something and apply a header text style to it ? Then delete it to have an empty note again. Does the gallery appear now ? Tried that and same result no template gallery. I have to admit this is the ONE Major concern I have about current EN. If things are to be changed or even worse removed LET US KNOW- else you spend time and effort developing a working process within evernote to then have it made inoperable- same thing happened with old version. Look forward to response from evernote support. Link to comment
Evernote Expert agsteele 3,059 Posted September 12, 2022 Evernote Expert Share Posted September 12, 2022 16 minutes ago, RobertJLee said: Tried that and same result no template gallery. I have to admit this is the ONE Major concern I have about current EN. If things are to be changed or even worse removed LET US KNOW- else you spend time and effort developing a working process within evernote to then have it made inoperable- same thing happened with old version. Look forward to response from evernote support. To be sure of an Evernote response you'll need to open a support ticket. Sorry. That said, I don't think that this Template issue is intentionally removed nor intentionally inoperable. It isn't a universal issue so unless you report it, it may not come onto the Evernote radar. Hope you're able to get help you require. Link to comment
Level 5 PinkElephant 8,773 Posted September 12, 2022 Level 5 Share Posted September 12, 2022 The gallery button should be below the row with suggestions. Is the window high enough to show it ? The screen shot above is cut exactly where it starts to become interesting in terms of screen real estate ... Link to comment
RJLUK 308 Posted September 12, 2022 Author Share Posted September 12, 2022 See screen shot on MAC with 27 inch monitor full screen- no template gallery. Link to comment
Evernote Expert agsteele 3,059 Posted September 12, 2022 Evernote Expert Share Posted September 12, 2022 Interestingly, your display is subtly different to @PinkElephant and mine... You have a set of options: To-do list | Reading list | Add more We have just: To-do list | Add more You could try and see if removing one of the options reveals the Gallery option once more. Click Add more and deselect one of the selected options. The close the new note and start again. You may still have to create and then remove a headline in the note text to reveal the Gallery. That just seems to be the work around that some folk have found useful. I'd still encourage you to open a support ticket even if you find a work around. Link to comment
RJLUK 308 Posted September 12, 2022 Author Share Posted September 12, 2022 2 hours ago, agsteele said: I'd still encourage you to open a support ticket even if you find a work around. First thing I did. Lets see if /when they respond. Link to comment
RJLUK 308 Posted September 12, 2022 Author Share Posted September 12, 2022 2 hours ago, agsteele said: You could try and see if removing one of the options reveals the Gallery option once more. Click Add more and deselect one of the selected options. The close the new note and start again. You may still have to create and then remove a headline in the note text to reveal the Gallery. That just seems to be the work around that some folk have found useful. Did not work- the ability to save a note as template also seems to have gone.Ticket and log file with EN support. Link to comment
Level 5 PinkElephant 8,773 Posted September 12, 2022 Level 5 Share Posted September 12, 2022 @agsteele Which icons show depends on which you have installed to show. If I remember it correctly, it even depends on the client you use - it is not a global setting which ones show. The downside is that you can only show standard templates, not your own. To the threads issue: Yes, our possibilities as users seem exhausted, and a support ticket is the way to proceed. Link to comment
RJLUK 308 Posted September 12, 2022 Author Share Posted September 12, 2022 4 hours ago, PinkElephant said: To the threads issue: Yes, our possibilities as users seem exhausted, and a support ticket is the way to proceed. I will share with forum any responses from EN. 1 Link to comment
RJLUK 308 Posted September 13, 2022 Author Share Posted September 13, 2022 Support ticket = log out of Evernote Restart machine Log in to Evernote = Fixed 1 Link to comment
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