two-step verification evernote

[bradlea 0]

Hi. I'm hoping someone can please help. I'm trying to setup two factor authentication but when I get to the screen that says it will be sending me a verification email and I click on the button nothing happens. It doesn't go to another screen and doesn't send me an email. I've tried to do this on a Mac and Windows PC with no luck (Safari and Chrome). I've checked my emails and nothing has been received. 

 

Any help is greatly appreciated.

[withnmyself 0]

I have tried to enable the two step verification but nothing happens. I click enable then it goes to the send a verification email pop-up then nothing happens. What should I do?

[gazumped 12,055]

Hi.  Check your spam folder / send us a screenshot of the last screen you see / confirm your device and Evernote version / contact Support for more.

[gazumped 12,055]

Hmmn.  Since they're both on the same subject I merged these two threads - but badly; sorry.  The first post started out under:

Two Factor Authentication - Nothing happens when I click on 'Send Verification Email' during setup

  Looks like there may have been a glitch in the process - maybe try again to check?  If things are still broke - contact Support. (Which is not us.)

[agsteele 3,059]

There was/is a known bug in the 2FA setup stuff. You should open a support ticket. If you are on a free account then DM @Anibal I.