dblaace 0 Posted June 12, 2022 Share Posted June 12, 2022 When I try to access the template gallery in the desktop client it hangs and the circle by the search box just spins. It works on my iphone. I believe this is the error. ---------------------------------------------------------------------------------------- 6/11/2022 7:25:40 PM Level:error TopicName:boron:WindowController Origin:Boron boron:WindowController [1170.999s] [template.network] fetch error: GET public/content/bdf60c58-391f-4ceb-acbe-92a28231670d Error: Error: Missing expected parameter: authentication token 171 app://evernote/ce/ce-90b732e72b.js ---------------------------------------------------------------------------------------- Here is the version info. userId: User:*** username: *** email: ***dblaace.net subscriptionTier: BASIC repackagedSubscriptionTier: FREE locale: en-US timezone: America/Chicago authState: Authorized pushNotificationsSupported: true IPAddress: 97.99.170.244 OS: win OSVersion: 10.0.19044 CPUType: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz CPUCount: 8 CPUSpeed: 3.392 GHz DeviceID: 2762115679 RAM: 19.95550537109375 GB diskAvailable: 147.75 GB diskTotal: 223.03 GB CEVersion: 149.0.18202 conduitVersion: 1.53.4 clientVersion: 10.38.3 ddl nsyncEntities: Home,Tasks,Calendar,Gamification,LES-SavedSearch-Shortcut,LES-Resources-Upsync currentNoteCount: 835 currentSharedNoteCount: NA currentNotebookCount: 24 currentSpacesCount: 0 currentTasksCount: 0 currentTagsCount: 85 currentDatabaseSize: 1441247 electronVersion: 17.4.2 Link to comment
Level 5* gazumped 12,072 Posted June 13, 2022 Level 5* Share Posted June 13, 2022 On 6/12/2022 at 1:39 AM, dblaace said: Error: Missing expected parameter: authentication token ? I'm no expert with these logs, but are you using a VPN / firewall / company network? Link to comment
dblaace 0 Posted June 13, 2022 Author Share Posted June 13, 2022 No VPN, Home network, router. My iPhone works on the same network but not sure if it is using the same protocol app to authenticate. Link to comment
Level 5* gazumped 12,072 Posted June 13, 2022 Level 5* Share Posted June 13, 2022 Hmmn. Other auth problems can be due to free users exceeding the device limit, or any user exceeding the note size or upload limits. (Although that's hard for a full subscriber to do!) Best advice is to raise it with Support. Link to comment
Level 5* jefito 5,598 Posted June 14, 2022 Level 5* Share Posted June 14, 2022 I see this as well, with the Windows client, just updated to version 10.39.6-win-ddl-public (3451), Editor: v150.2.18380, Service: v1.53.4 It works fine with the same free account, on the same machine, using the Windows client, version 10.38.3, and also on Android version 10.32.1 (non-free account) Link to comment
KingP 0 Posted January 15 Share Posted January 15 I also have the same problem, however, Evernote support team seems that they are not going to fix the problem.... May I have any suggestion for that problem, thank you very much. 15/1/2024 11:18:26 am Level:error Origin:Boron uncaughtException NotFoundError: 6603d8c7-21bc-4447-a303-6e2c5106b58f: Callback not found for message for the action GetData, initial sender -1 at ConduitMainIPC.handleResponse (C:\Program Files (x86)\Evernote\resources\app.asar\node_modules\en-conduit-electron-shared\dist\ConduitElectronIPC.js:263:27) at IpcMainImpl.<anonymous> (C:\Program Files (x86)\Evernote\resources\app.asar\node_modules\en-conduit-electron-shared\dist\ConduitElectronIPC.js:341:26) at IpcMainImpl.emit (node:events:513:28) at IpcMainImpl.emit (node:domain:489:12) at EventEmitter.<anonymous> (node:electron/js2c/browser_init:2:81053) at EventEmitter.emit (node:events:513:28) at EventEmitter.emit (node:domain:489:12) at emitter.emit (C:\Program Files (x86)\Evernote\resources\app.asar\node_modules\@sentry\electron\main\integrations\electron-breadcrumbs.js:119:20) ---------------------------------------------------------------------------------------- 15/1/2024 11:19:23 am Level:error TopicName:boron:WindowController Origin:Boron boron:WindowController Access to fetch at 'https://logs.browser-intake-datadoghq.com/api/v2/logs?ddsource=browser&ddtags=sdk_version%3A4.25.0%2Cretry_count%3A31%2Cretry_after%3A0&dd-api-key=pub3565e35d01d4f9e0dfcb06bad0a97342&dd-evp-origin-version=4.25.0&dd-evp-origin=browser&dd-request-id=b3a837e0-ad58-4aba-a800-96317e5e0da6' from origin 'app://evernote' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource. If an opaque response serves your needs, set the request's mode to 'no-cors' to fetch the resource with CORS disabled. 0 app://evernote/boronMain.html?isBobSSO=false#?hm=true& ---------------------------------------------------------------------------------------- 15/1/2024 11:19:23 am Level:error TopicName:boron:WindowController Origin:Boron boron:WindowController Access to XMLHttpRequest at 'https://logs.browser-intake-datadoghq.com/api/v2/logs?ddsource=browser&ddtags=sdk_version%3A4.25.0%2Cretry_count%3A31%2Cretry_after%3A0&dd-api-key=pub3565e35d01d4f9e0dfcb06bad0a97342&dd-evp-origin-version=4.25.0&dd-evp-origin=browser&dd-request-id=b3a837e0-ad58-4aba-a800-96317e5e0da6' from origin 'app://evernote' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource. 0 app://evernote/boronMain.html?isBobSSO=false#?hm=true& ---------------------------------------------------------------------------------------- 15/1/2024 11:19:28 am Level:error Origin:Conduit conduit-electron-worker [["Unhandled error: Failed to fetch"]] ---------------------------------------------------------------------------------------- 15/1/2024 11:19:28 am Level:error TopicName:SyncManager Origin:Boron SyncManager conduit-electron-worker [["activity threw an error","NSyncFlushActivity","Error: undefined: Failed to fetch\n at v.handleErrorEvent (app://evernote/boronConduitWorker/586-56c3dbf197fe406f37fd.js:46:2055063)\n at eventSrc.onerror (app://evernote/boronConduitWorker/586-56c3dbf197fe406f37fd.js:46:2050868)\n at Y (app://evernote/boronConduitWorker/586-56c3dbf197fe406f37fd.js:46:3501941)\n at W (app://evernote/boronConduitWorker/586-56c3dbf197fe406f37fd.js:46:3504267)\n at app://evernote/boronConduitWorker/586-56c3dbf197fe406f37fd.js:46:3500964"]] ---------------------------------------------------------------------------------------- Link to comment
Level 5* gazumped 12,072 Posted January 15 Level 5* Share Posted January 15 Hi. Can you give us more information please? What device / OS / Evernote version are you using, and is this the installed or browser version - and if it is Evernote Web, what browser are you using? And have Support responded to you? If not, it's most likely because they're still very busy - they will get back to you. Link to comment
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