Web Clipper has stopped working

[Dr. Matthews 0]

I keep getting an error message that reads:

Clipper has encountered an error

Unknown error occurred. UNK

UNK/UNK

[gazumped 12,072]

Hi.  Clipper is a browser add-in.  What browser do you use,  and what Clipper version do you have?  Have you restarted your system / removed and re-started the add-in? 

[PinkElephant 8,825]

After the latest MacOS update I had problems with some Safari extensions.

A simple restart of the Mac solved them for me. 

[AlexaUU 5]

On 3/17/2022 at 6:28 PM, gazumped said:

Hi.  Clipper is a browser add-in.  What browser do you use,  and what Clipper version do you have?  Have you restarted your system / removed and re-started the add-in? 

My problem too - again and again.  Today I can't get it started at all.  How many times is reasonable for this crash to occur?

 

[gazumped 12,072]

1 hour ago, AlexaUU said:

How many times is reasonable for this crash to occur?

It'll keep happening on your system until you give us enough information to try and work out why it happens.  See my previous post for questions.  Please also report the issue to Evernote Support (which is not us).

These Forums are mainly user 2 user - subscribers can raise support queries here -  https://help.evernote.com/hc/requests/new and Free users here -  https://twitter.com/evernotehelps (or use the feedback option in the mobile client).

 

[PinkElephant 8,825]

The Mac is pretty tough on permissions. More so on Safari, where it is pretty much integrated. Less so on Firefox and chrome-based browsers, but they have their own security settings, and are tightening up as well.

Hard to advise, since you tell nothing about your MacOS, Webclipper version and the browser on which you have it installed.

But it will in most cases be a settings issue.

My WebClipper works, generally spoken, with a hiccup every half a year or so, mostly after system or browser updates. I have it installed on Safari and Firefox - some websites won’t open in one browser, or do badly, which often influences the clipper as well. Then I try the other browser.