92 and still love Tech! 2 Posted December 27, 2021 Share Posted December 27, 2021 Every time I try to record in Evernote Legacy (17.14.1) running on MacOS Monterey (12.1), Evernote crashes EVERY TIME. It is impossible to record in Evernote after upgrading to Monterey. My son (Rich Warwick) was an Ex-Evernote executive and was debugging the problem. I'm 94 years old, so I'm not as sharp as I was before. His email is RMWarwick@Gmail.com. ------------------------------------- Translated Report (Full Report Below) ------------------------------------- Process: Evernote [1397] Path: /Applications/Evernote Legacy.app/Contents/MacOS/Evernote Identifier: com.evernote.Evernote Version: 7.14.1 (458325) Code Type: X86-64 (Native) Parent Process: launchd [1] User ID: 501 Date/Time: 2021-12-27 17:17:22.4973 -0600 OS Version: macOS 12.1 (21C52) Report Version: 12 Bridge OS Version: 6.1 (19P647) Anonymous UUID: 54A8A707-A49A-3193-1EAB-9B07F036BEDF Sleep/Wake UUID: A381F70D-211A-41E9-8121-C6E0DFD27574 Time Awake Since Boot: 1800 seconds Time Since Wake: 1072 seconds System Integrity Protection: enabled Crashed Thread: 12 Dispatch queue: com.apple.root.default-qos Exception Type: EXC_CRASH (SIGKILL) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY Termination Reason: Namespace TCC, Code 0 This app has crashed because it attempted to access privacy-sensitive data without a usage description. The app's Info.plist must contain an com.apple.security.device.audio-input key with a string value explaining to the user how the app uses this data. Application Specific Information: ERROR: png: 0x7fb27b3bcc00 png_info: 0x7fb280f04770 Thread 0:: JavaScriptCore bmalloc scavenger 0 libsystem_kernel.dylib 0x7ff80b401506 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x7ff80b43ba69 _pthread_cond_wait + 1224 2 libc++.1.dylib 0x7ff80b39aec2 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 18 3 JavaScriptCore 0x7ff824b42885 void std::__1::condition_variable_any::wait<std::__1::unique_lock<bmalloc::Mutex> >(std::__1::unique_lock<bmalloc::Mutex>&) + 85 4 JavaScriptCore 0x7ff824b4702b bmalloc::Scavenger::threadRunLoop() + 443 5 JavaScriptCore 0x7ff824b46b59 bmalloc::Scavenger::threadEntryPoint(bmalloc::Scavenger*) + 9 6 JavaScriptCore 0x7ff824b48207 void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct> >, void (*)(bmalloc::Scavenger*), bmalloc::Scavenger*> >(void*) + 39 7 libsystem_pthread.dylib 0x7ff80b43b4f4 _pthread_start + 125 8 libsystem_pthread.dylib 0x7ff80b43700f thread_start + 15 Thread 1: 0 libsystem_kernel.dylib 0x7ff80b3feaba mach_msg_trap + 10 1 libsystem_kernel.dylib 0x7ff80b3fee2b mach_msg + 59 2 Evernote 0x10c438d34 0x10bd9e000 + 6925620 3 libsystem_pthread.dylib 0x7ff80b43b4f4 _pthread_start + 125 4 libsystem_pthread.dylib 0x7ff80b43700f thread_start + 15 Thread 2:: conn 0 libsystem_kernel.dylib 0x7ff80b3feaba mach_msg_trap + 10 1 libsystem_kernel.dylib 0x7ff80b3fee2b mach_msg + 59 2 CoreFoundation 0x7ff80b502af2 __CFRunLoopServiceMachPort + 319 3 CoreFoundation 0x7ff80b5011cb __CFRunLoopRun + 1325 4 CoreFoundation 0x7ff80b5005dd CFRunLoopRunSpecific + 563 5 Foundation 0x7ff80c36765e -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 216 6 Evernote 0x10be7461a 0x10bd9e000 + 878106 7 Evernote 0x10bff7efb 0x10bd9e000 + 2465531 8 Foundation 0x7ff80c3602c9 __NSThread__start__ + 1025 9 libsystem_pthread.dylib 0x7ff80b43b4f4 _pthread_start + 125 10 libsystem_pthread.dylib 0x7ff80b43700f thread_start + 15 Thread 3:: com.apple.NSURLConnectionLoader 0 libsystem_kernel.dylib 0x7ff80b3feaba mach_msg_trap + 10 1 libsystem_kernel.dylib 0x7ff80b3fee2b mach_msg + 59 2 CoreFoundation 0x7ff80b502af2 __CFRunLoopServiceMachPort + 319 3 CoreFoundation 0x7ff80b5011cb __CFRunLoopRun + 1325 4 CoreFoundation 0x7ff80b5005dd CFRunLoopRunSpecific + 563 5 CFNetwork 0x7ff8100fa58e 0x7ff80feab000 + 2422158 6 Foundation 0x7ff80c3602c9 __NSThread__start__ + 1025 7 libsystem_pthread.dylib 0x7ff80b43b4f4 _pthread_start + 125 8 libsystem_pthread.dylib 0x7ff80b43700f thread_start + 15 Thread 4:: ukfw 0 libsystem_kernel.dylib 0x7ff80b40345e kevent + 10 1 Evernote 0x10beeb16a 0x10bd9e000 + 1364330 2 Evernote 0x10bff7efb 0x10bd9e000 + 2465531 3 Foundation 0x7ff80c3602c9 __NSThread__start__ + 1025 4 libsystem_pthread.dylib 0x7ff80b43b4f4 _pthread_start + 125 5 libsystem_pthread.dylib 0x7ff80b43700f thread_start + 15 Thread 5:: com.apple.coreanimation.render-server 0 libsystem_kernel.dylib 0x7ff80b3feaba mach_msg_trap + 10 1 libsystem_kernel.dylib 0x7ff80b3fee2b mach_msg + 59 2 QuartzCore 0x7ff8125bd616 CA::Render::Server::server_thread(void*) + 493 3 QuartzCore 0x7ff8125bd419 thread_fun(void*) + 25 4 libsystem_pthread.dylib 0x7ff80b43b4f4 _pthread_start + 125 5 libsystem_pthread.dylib 0x7ff80b43700f thread_start + 15 Thread 6:: ukfw 0 libsystem_kernel.dylib 0x7ff80b40345e kevent + 10 1 Evernote 0x10beeb16a 0x10bd9e000 + 1364330 2 Evernote 0x10bff7efb 0x10bd9e000 + 2465531 3 Foundation 0x7ff80c3602c9 __NSThread__start__ + 1025 4 libsystem_pthread.dylib 0x7ff80b43b4f4 _pthread_start + 125 5 libsystem_pthread.dylib 0x7ff80b43700f thread_start + 15 Thread 7:: com.apple.NSEventThread 0 libsystem_kernel.dylib 0x7ff80b3feaba mach_msg_trap + 10 1 libsystem_kernel.dylib 0x7ff80b3fee2b mach_msg + 59 2 CoreFoundation 0x7ff80b502af2 __CFRunLoopServiceMachPort + 319 3 CoreFoundation 0x7ff80b5011cb __CFRunLoopRun + 1325 4 CoreFoundation 0x7ff80b5005dd CFRunLoopRunSpecific + 563 5 AppKit 0x7ff80e09dd98 _NSEventThread + 132 6 libsystem_pthread.dylib 0x7ff80b43b4f4 _pthread_start + 125 7 libsystem_pthread.dylib 0x7ff80b43700f thread_start + 15 Thread 8:: com.apple.CFNetwork.CustomProtocols 0 libsystem_kernel.dylib 0x7ff80b3feaba mach_msg_trap + 10 1 libsystem_kernel.dylib 0x7ff80b3fee2b mach_msg + 59 2 CoreFoundation 0x7ff80b502af2 __CFRunLoopServiceMachPort + 319 3 CoreFoundation 0x7ff80b5011cb __CFRunLoopRun + 1325 4 CoreFoundation 0x7ff80b5005dd CFRunLoopRunSpecific + 563 5 CFNetwork 0x7ff8100fa58e 0x7ff80feab000 + 2422158 6 Foundation 0x7ff80c3602c9 __NSThread__start__ + 1025 7 libsystem_pthread.dylib 0x7ff80b43b4f4 _pthread_start + 125 8 libsystem_pthread.dylib 0x7ff80b43700f thread_start + 15 Thread 9:: LocalStorage 0 libsystem_kernel.dylib 0x7ff80b401506 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x7ff80b43ba69 _pthread_cond_wait + 1224 2 JavaScriptCore 0x7ff824ac74f8 WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, WTF::TimeWithDynamicClockType const&) + 3784 3 WebKitLegacy 0x7ff821d22dca bool WTF::Condition::waitUntilUnchecked<WTF::Lock>(WTF::Lock&, WTF::TimeWithDynamicClockType const&) + 154 4 WebKitLegacy 0x7ff821d265cb WebCore::StorageThread::threadEntryPoint() + 267 5 JavaScriptCore 0x7ff824ae904a WTF::Thread::entryPoint(WTF::Thread::NewThreadContext*) + 154 6 JavaScriptCore 0x7ff82394cd59 WTF::wtfThreadEntryPoint(void*) + 9 7 libsystem_pthread.dylib 0x7ff80b43b4f4 _pthread_start + 125 8 libsystem_pthread.dylib 0x7ff80b43700f thread_start + 15 Thread 10:: com.apple.CFStream.LegacyThread 0 libsystem_kernel.dylib 0x7ff80b3feaba mach_msg_trap + 10 1 libsystem_kernel.dylib 0x7ff80b3fee2b mach_msg + 59 2 CoreFoundation 0x7ff80b502af2 __CFRunLoopServiceMachPort + 319 3 CoreFoundation 0x7ff80b5011cb __CFRunLoopRun + 1325 4 CoreFoundation 0x7ff80b5005dd CFRunLoopRunSpecific + 563 5 CoreFoundation 0x7ff80b57e2e4 _legacyStreamRunLoop_workThread + 251 6 libsystem_pthread.dylib 0x7ff80b43b4f4 _pthread_start + 125 7 libsystem_pthread.dylib 0x7ff80b43700f thread_start + 15 Thread 11:: IndexedDB Serialization 0 libsystem_kernel.dylib 0x7ff80b401506 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x7ff80b43ba69 _pthread_cond_wait + 1224 2 JavaScriptCore 0x7ff824ac74f8 WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, WTF::TimeWithDynamicClockType const&) + 3784 3 WebCore 0x7ff90c9f64ea bool WTF::Condition::waitUntilUnchecked<WTF::Lock>(WTF::Lock&, WTF::TimeWithDynamicClockType const&) + 154 4 WebCore 0x7ff90d6e5042 WTF::Detail::CallableWrapper<WebCore::callOnIDBSerializationThreadAndWait(WTF::Function<void (JSC::JSGlobalObject&)>&&)::$_4::operator()() const::'lambda'(), void>::call() + 834 5 JavaScriptCore 0x7ff824ae904a WTF::Thread::entryPoint(WTF::Thread::NewThreadContext*) + 154 6 JavaScriptCore 0x7ff82394cd59 WTF::wtfThreadEntryPoint(void*) + 9 7 libsystem_pthread.dylib 0x7ff80b43b4f4 _pthread_start + 125 8 libsystem_pthread.dylib 0x7ff80b43700f thread_start + 15 Thread 12 Crashed:: Dispatch queue: com.apple.root.default-qos 0 libsystem_kernel.dylib 0x7ff80b4067ca __terminate_with_payload + 10 1 libsystem_kernel.dylib 0x7ff80b4238ba abort_with_payload_wrapper_internal + 119 2 libsystem_kernel.dylib 0x7ff80b4238c5 abort_with_payload + 9 3 TCC 0x7ff8103c05c2 __TCC_CRASHING_DUE_TO_PRIVACY_VIOLATION__ + 142 4 TCC 0x7ff8103c0d2b __TCCAccessRequest_block_invoke.134 + 498 5 TCC 0x7ff8103be825 __tccd_send_message_block_invoke + 594 6 libxpc.dylib 0x7ff80b1816d5 _xpc_connection_reply_callout + 36 7 libxpc.dylib 0x7ff80b18165d _xpc_connection_call_reply_async + 69 8 libdispatch.dylib 0x7ff80b284d2f _dispatch_client_callout3 + 8 9 libdispatch.dylib 0x7ff80b29ee5e _dispatch_mach_msg_async_reply_invoke + 383 10 libdispatch.dylib 0x7ff80b2951b4 _dispatch_kevent_worker_thread + 1554 11 libsystem_pthread.dylib 0x7ff80b4380bc _pthread_wqthread + 398 12 libsystem_pthread.dylib 0x7ff80b436ffb start_wqthread + 15 Thread 13: 0 libsystem_pthread.dylib 0x7ff80b436fec start_wqthread + 0 Thread 14: 0 libsystem_pthread.dylib 0x7ff80b436fec start_wqthread + 0 Thread 15: 0 libsystem_pthread.dylib 0x7ff80b436fec start_wqthread + 0 Thread 16: 0 libsystem_pthread.dylib 0x7ff80b436fec start_wqthread + 0 Thread 17:: Heap Helper Thread 0 libsystem_kernel.dylib 0x7ff80b401506 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x7ff80b43ba69 _pthread_cond_wait + 1224 2 JavaScriptCore 0x7ff824ac7437 WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, WTF::TimeWithDynamicClockType const&) + 3591 3 JavaScriptCore 0x7ff8242878ca bool WTF::Condition::waitUntilUnchecked<WTF::Lock>(WTF::Lock&, WTF::TimeWithDynamicClockType const&) + 154 4 JavaScriptCore 0x7ff824a9957b WTF::Detail::CallableWrapper<WTF::AutomaticThread::start(WTF::AbstractLocker const&)::$_0, void>::call() + 379 5 JavaScriptCore 0x7ff824ae904a WTF::Thread::entryPoint(WTF::Thread::NewThreadContext*) + 154 6 JavaScriptCore 0x7ff82394cd59 WTF::wtfThreadEntryPoint(void*) + 9 7 libsystem_pthread.dylib 0x7ff80b43b4f4 _pthread_start + 125 8 libsystem_pthread.dylib 0x7ff80b43700f thread_start + 15 Thread 18:: Heap Helper Thread 0 libsystem_kernel.dylib 0x7ff80b401506 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x7ff80b43ba69 _pthread_cond_wait + 1224 2 JavaScriptCore 0x7ff824ac7437 WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, WTF::TimeWithDynamicClockType const&) + 3591 3 JavaScriptCore 0x7ff8242878ca bool WTF::Condition::waitUntilUnchecked<WTF::Lock>(WTF::Lock&, WTF::TimeWithDynamicClockType const&) + 154 4 JavaScriptCore 0x7ff824a9957b WTF::Detail::CallableWrapper<WTF::AutomaticThread::start(WTF::AbstractLocker const&)::$_0, void>::call() + 379 5 JavaScriptCore 0x7ff824ae904a WTF::Thread::entryPoint(WTF::Thread::NewThreadContext*) + 154 6 JavaScriptCore 0x7ff82394cd59 WTF::wtfThreadEntryPoint(void*) + 9 7 libsystem_pthread.dylib 0x7ff80b43b4f4 _pthread_start + 125 8 libsystem_pthread.dylib 0x7ff80b43700f thread_start + 15 Thread 12 crashed with X86 Thread State (64-bit): rax: 0x0000000000000000 rbx: 0x0000000000000200 rcx: 0x000070000d2db648 rdx: 0x0000000000000000 rdi: 0x0000000000000575 rsi: 0x000000000000000b rbp: 0x000070000d2db690 rsp: 0x000070000d2db648 r8: 0x0000000000000026 r9: 0x00007fb280de6360 r10: 0x00007fb280de6328 r11: 0x0000000000000206 r12: 0x0000000000000026 r13: 0x00007fb280de6328 r14: 0x0000000000000000 r15: 0x000000000000000b rip: 0x00007ff80b4067ca rfl: 0x0000000000000206 cr2: 0x00000001129d80dc Logical CPU: 0 Error Code: 0x02000208 Trap Number: 133 Binary Images: 0x7ff80b3fe000 - 0x7ff80b434fff libsystem_kernel.dylib (*) <5aa1e5be-b5b8-3a02-9885-a8c99e0ca378> /usr/lib/system/libsystem_kernel.dylib 0x7ff80b435000 - 0x7ff80b440fff libsystem_pthread.dylib (*) <6c7561b4-4b92-3f45-921e-abe669299844> /usr/lib/system/libsystem_pthread.dylib 0x7ff80b38f000 - 0x7ff80b3e7fff libc++.1.dylib (*) <c006ac8c-2c1c-3ca5-9085-9a754386bf42> /usr/lib/libc++.1.dylib 0x7ff823949000 - 0x7ff824c78fff com.apple.JavaScriptCore (17612) <5f124536-07f4-328b-a93e-2b6ddab37fee> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore 0x10bd9e000 - 0x10c7bafff com.evernote.Evernote (7.14.1) <0b2620fa-255c-3a8e-9394-fd49642c6497> /Applications/Evernote Legacy.app/Contents/MacOS/Evernote 0x7ff80b482000 - 0x7ff80b984fff com.apple.CoreFoundation (6.9) <eab0e216-2a9e-31ce-9164-fdf3ebcf7bd3> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation 0x7ff80c308000 - 0x7ff80c6c2fff com.apple.Foundation (6.9) <4f895069-27e3-3087-a30e-515f5fc9f493> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation 0x7ff80feab000 - 0x7ff810341fff com.apple.CFNetwork (1327.0.4) <daf237f6-3feb-3773-9751-f8576ea26acb> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork 0x7ff812577000 - 0x7ff81285ffff com.apple.QuartzCore (1.11) <c78ddbd1-ad1a-32c3-8e61-7bad9bdf1df5> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore 0x7ff80def1000 - 0x7ff80ed7ffff com.apple.AppKit (6.9) <d23b9681-3764-3298-a716-fbb511dd5a7c> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit 0x7ff821ca4000 - 0x7ff821e83fff com.apple.WebKitLegacy (17612) <dc0707d2-6cb3-3e57-a2de-79ad6149e2af> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebKitLegacy.framework/Versions/A/WebKitLegacy 0x7ff90c63f000 - 0x7ff90eb26fff com.apple.WebCore (17612) <caefd389-52c5-3c3f-a39f-eb61b56c982a> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore 0x7ff8103bc000 - 0x7ff8103d4fff com.apple.TCC (1.0) <bdcfda23-512f-3b72-be35-62cb1f037e21> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC 0x7ff80b173000 - 0x7ff80b1a9fff libxpc.dylib (*) <43dadc38-d163-3eef-8901-0cbce39c7cc5> /usr/lib/system/libxpc.dylib 0x7ff80b282000 - 0x7ff80b2c8fff libdispatch.dylib (*) <c8f7bfb6-4b1a-37cd-a32d-cd5069c916df> /usr/lib/system/libdispatch.dylib External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 0 thread_create: 0 thread_set_state: 0 VM Region Summary: ReadOnly portion of Libraries: Total=1.2G resident=0K(0%) swapped_out_or_unallocated=1.2G(100%) Writable regions: Total=390.5M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=390.5M(100%) VIRTUAL REGION REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= Accelerate framework 1152K 9 Activity Tracing 256K 1 CG backing stores 2160K 4 CG image 968K 92 ColorSync 240K 28 CoreAnimation 111.0M 278 CoreData 124K 1 CoreData Object IDs 4100K 2 CoreGraphics 16K 3 CoreImage 28K 5 CoreUI image data 4108K 41 Dispatch continuations 32.0M 1 Foundation 36K 2 IOKit 7940K 1 Image IO 3272K 9 JS VM Isolated Heap 948K 26 Kernel Alloc Once 8K 1 MALLOC 97.8M 126 MALLOC guard page 48K 12 MALLOC_LARGE (reserved) 304K 1 reserved VM address space (unallocated) SQLite page cache 18.9M 303 STACK GUARD 76K 19 Stack 18.1M 20 Stack Guard 56.0M 1 VM_ALLOCATE 100K 21 WebKit Malloc 98.5M 95 __DATA 34.5M 569 __DATA_CONST 31.9M 366 __DATA_DIRTY 1677K 227 __FONT_DATA 4K 1 __GLSLBUILTINS 5176K 1 __LINKEDIT 649.2M 42 __OBJC_RO 81.8M 1 __OBJC_RW 3136K 3 __TEXT 551.1M 581 __UNICODE 588K 1 dyld private memory 1024K 1 libnetwork 1664K 24 mapped file 238.7M 376 shared memory 776K 17 =========== ======= ======= TOTAL 2.0G 3312 TOTAL, minus reserved VM space 2.0G 3312 ----------- Full Report ----------- {"app_name":"Evernote","timestamp":"2021-12-27 17:17:23.00 -0600","app_version":"7.14.1","slice_uuid":"0b2620fa-255c-3a8e-9394-fd49642c6497","build_version":"458325","platform":1,"bundleID":"com.evernote.Evernote","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 12.1 (21C52)","incident_id":"A33E0358-38FE-45C0-B75D-F20053D30C6A","name":"Evernote"} { "uptime" : 1800, "procLaunch" : "2021-12-27 17:05:53.2283 -0600", "procRole" : "Foreground", "version" : 2, "userID" : 501, "deployVersion" : 210, "modelCode" : "MacBookAir8,2", "procStartAbsTime" : 1185286756185, "coalitionID" : 1131, "osVersion" : { "train" : "macOS 12.1", "build" : "21C52", "releaseType" : "User" }, "captureTime" : "2021-12-27 17:17:22.4973 -0600", "incident" : "A33E0358-38FE-45C0-B75D-F20053D30C6A", "bug_type" : "309", "pid" : 1397, "procExitAbsTime" : 1874498911555, "cpuType" : "X86-64", "procName" : "Evernote", "procPath" : "\/Applications\/Evernote Legacy.app\/Contents\/MacOS\/Evernote", "bundleInfo" : {"CFBundleShortVersionString":"7.14.1","CFBundleVersion":"458325","CFBundleIdentifier":"com.evernote.Evernote"}, "storeInfo" : {"deviceIdentifierForVendor":"E99E52B8-230E-5EDF-ABB5-47BEC72040BC","thirdParty":true}, "parentProc" : "launchd", "parentPid" : 1, "coalitionName" : "com.evernote.Evernote", "crashReporterKey" : "54A8A707-A49A-3193-1EAB-9B07F036BEDF", "wakeTime" : 1072, "bridgeVersion" : {"build":"19P647","train":"6.1"}, "sleepWakeUUID" : "A381F70D-211A-41E9-8121-C6E0DFD27574", "sip" : "enabled", "isCorpse" : 1, "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGKILL"}, "termination" : {"flags":518,"code":0,"namespace":"TCC","details":["This app has crashed because it attempted to access privacy-sensitive data without a usage description. The app's Info.plist must contain an com.apple.security.device.audio-input key with a string value explaining to the user how the app uses this data."]}, "asi" : {"ImageIO":["ERROR: png: 0x7fb27b3bcc00 png_info: 0x7fb280f04770"]}, "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0}, "faultingThread" : 12, "threads" : [{"id":30446,"name":"JavaScriptCore bmalloc scavenger","frames":[{"imageOffset":13574,"symbol":"__psynch_cvwait","symbolLocation":10,"imageIndex":0},{"imageOffset":27241,"symbol":"_pthread_cond_wait","symbolLocation":1224,"imageIndex":1},{"imageOffset":48834,"symbol":"std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&)","symbolLocation":18,"imageIndex":2},{"imageOffset":18847877,"symbol":"void std::__1::condition_variable_any::wait<std::__1::unique_lock<bmalloc::Mutex> 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RichW 26 Posted December 27, 2021 Share Posted December 27, 2021 I was the one helping my mother debug this issue. It appears it due to test escape in Evernote Legacy introduced with an incompatibility in MacOS Monterey. Link to comment
Level 5 PinkElephant 8,170 Posted December 28, 2021 Level 5 Share Posted December 28, 2021 Can you tell more about the "recording" ? What does recording mean here - grab audio ? Link to comment
RichW 26 Posted December 28, 2021 Share Posted December 28, 2021 6 minutes ago, PinkElephant said: Can you tell more about the "recording" ? What does recording mean here - grab audio ? Click on the microphone in the body of the note and start recording.How_to_record_in_Evernote_on_Mac-1.bmpHow_to_record_in_Evernote_on_Mac-2.bmp Link to comment
RichW 26 Posted December 28, 2021 Share Posted December 28, 2021 I could not find where you file an actual bug report with Evernote. Maybe I'm blind, but it does not seem very obvious anymore. Anyone have a link to file an actual bug report? This seems like a bug they would want to jump on since audio is broken by Monterey. Rich Link to comment
Level 5 PinkElephant 8,170 Posted December 28, 2021 Level 5 Share Posted December 28, 2021 This is why I asked. EN legacy 7.14 on MacOS Monterey 12.1, MacBook Pro 15" (2019). Opened a new note, clicked on the microphone symbol in the tool bar of the note. Worked fine, no issues, created a note with a wav audio file. It plays ok, no problem detected. In the Macs settings, security, privacy, microphone: Is Evernote legacy authorized to access the microphone ? Link to comment
Level 5 PinkElephant 8,170 Posted December 28, 2021 Level 5 Share Posted December 28, 2021 Bug reports: It is a bit remote - you really get the impression they want you to show you are "worthy" of sending them a ticket, by making it sort of hard. No my way of doing it, not the way most companies handle customer relation. There are several possibilities to get at support: Easiest way is on the mobile v10 clients - settings, support, ticket. When you go to the web account page, your name will show top right. Click it, support option is there. Go to the help database. Select any article, scroll to the end, where you see a YES and a NO button. There is a tiny link to support right below. Or the de luxe version: Go ask the forum. They may send you this: https://help.evernote.com/hc/en-us/requests/new OK, this were the good news. The bad news are there is no need to send any ticket on this. EN legacy is abandoned, end of life. They will not change a 0 to a 1, and if it fails, it fails. But as I mentioned above, for me it still works. Link to comment
RichW 26 Posted December 29, 2021 Share Posted December 29, 2021 On 12/27/2021 at 6:46 PM, PinkElephant said: Bug reports: It is a bit remote - you really get the impression they want you to show you are "worthy" of sending them a ticket, by making it sort of hard. No my way of doing it, not the way most companies handle customer relation. There are several possibilities to get at support: Easiest way is on the mobile v10 clients - settings, support, ticket. When you go to the web account page, your name will show top right. Click it, support option is there. Go to the help database. Select any article, scroll to the end, where you see a YES and a NO button. There is a tiny link to support right below. Or the de luxe version: Go ask the forum. They may send you this: https://help.evernote.com/hc/en-us/requests/new OK, this were the good news. The bad news are there is no need to send any ticket on this. EN legacy is abandoned, end of life. They will not change a 0 to a 1, and if it fails, it fails. But as I mentioned above, for me it still works. Thanks. I really appreciate it. Link to comment
RichW 26 Posted December 29, 2021 Share Posted December 29, 2021 @PinkElephant Good catch. I think the crash is happening because Evernote Legacy lost microphone permissions during the upgrade to Monterey, even though this must not have happened to you. I uninstalled Evernote Legacy and reinstalled it. Still crashes every time I press the microphone followed by hitting the red dot to record audio. When I look at the microphone permissions in MacOS settings, Evernote Legacy is not even an option and there is no way to add it (no "+"). From Googling, it appears the only way to get an application added as a checkbox option in permissions for the microphone is to try to use that feature (microphone) in the app and then it will be added as an option. However, in the case of my mother's Macbook Air on Monterey, using the microphone just crashes Evernote Legacy instantly every time, therefore the app is never added as an option in permissions. Any ideas on other ways to add Evernote Legacy into microphone permissions? Link to comment
Level 5 PinkElephant 8,170 Posted December 29, 2021 Level 5 Share Posted December 29, 2021 If you click open the lock symbol (needs admin rights), usually at the bottom of the app list small + and - buttons will show. You can use them to add and remove permissions. On closing the lock, the list should be conserved again. Link to comment
RichW 26 Posted January 23, 2022 Share Posted January 23, 2022 @PinkElephant, there was no option for a "+" in the accessibility permissions screen above. I unlocked the screen with the Administrator password, and there was still no "+". HOWEVER, using the terminal command "sudo tccutil reset Accessibility" fully described in this link, it successfully fixed the database and reset her permissions pane. It also added the "+" back as an option to add additional applications to the list. After I did that, I hit the "+" and added "Evernote Legacy" and clicked the checkbox for Evernote Legacy as well as all the other applications who's permissions were removed with the terminal command. Now Evernote Legacy has microphone permissions. Notice here the "+" is back and Evernote Legacy is checked. Unfortunately, that is not the source fo the Evernote Legacy crashes. It still crashes every time I hit the record button in a note. Also, every time Evernote crashes, it evidently corrupts the MacOs permissions database again because the "+" disappears from the permissions pain again. After the crash, the permissions window (Preferences>Secruity & Privacy) still looks the same. However, if I close the MacOs permissions window and reopen it, it now looks like this: Link to comment
Level 5 PinkElephant 8,170 Posted January 23, 2022 Level 5 Share Posted January 23, 2022 Could be either of 2 things: A bad legacy install / which could be fixed by uninstalling (using an uninstaller like AppCleaner) and reinstalling. A bug in the legacy client. EN has declared legacy end of life - even if there would be a bug, it would not be fixed any more. For the first option you can try to find out if it fixes the problem for you. When reinstalling use the direct install from the EN website. Avoid to use the AppStore version. I can’t assist you further on this. Just tried audio recording on my MacBook Pro - it worked both with v10 and legacy, no issues at all. 2 sound files were created, a .wav from legacy, a .webm from v10. Both replay and contain the audio. Link to comment
RichW 26 Posted January 26, 2022 Share Posted January 26, 2022 Okay. I reinstalled the legacy version from the Evernote website, and it did not fix it. Thanks for the help. I'm testing the regular supported version of Evernote. So far it looks far better than when they deprecated the majority of the features. One of the big features I needed was recording, which was deleted from the mainstream app and has since been added back. The only problem I see after 24 hours of use of the mainstream app is the tags are buggy. You can filter on tags, but if you use tags in the search syntax (tag:TagName), then most of the time it does not actually work. It just says no notes are found even though it auto-completed the tag. However, if I filter on the same tag, it works fine, so at least I have a work-around. I'm not asking you to help. Just sharing an observation on my first use of the new Evernote. @PinkElephant, you are awesome. Thanks again. Link to comment
Level 5 PinkElephant 8,170 Posted January 26, 2022 Level 5 Share Posted January 26, 2022 Just to mention: In v10 tags are now case sensitive. If you have your "Supertag", searching with "tag:supertag" will come up empty. Only "tag:Supertag" will work. You can see when introducing a search string with the advanced search syntax, it shows filter elements above the search results that are similar to the ones shown when using the filter. Filter elements in red (created by search syntax) indicate there is trouble with this element. Maybe this is why it now is case sensitive. When picking from the filter box, they all come out OK, because picking transfers all properties correctly. If you are used to the search syntax, it may work faster. But using the filters reduces the chance of making mistakes when entering the search phrase. Link to comment
Michiel Trimpe 0 Posted April 26, 2023 Share Posted April 26, 2023 You can get this to work again by pre-granting microphone access to Evernote Legacy via the command-line. This post explains how you can do that. The AppBundleURLName for Evernote Legacy is `com.evernote.Evernote`. If you get 'Operation not permitted' errors doing this first make sure that your Terminal application itself has been granted 'Full Disk Access' in the same Privacy & Security settings. See this post for more details on that. Link to comment
Level 5 PinkElephant 8,170 Posted April 26, 2023 Level 5 Share Posted April 26, 2023 Ventura hasn’t been released when this thread was active the last time. Since Ventura has a completely new layout of the MacOS settings, things are somewhat different today. Microphone access is in Security & Privacy, Microphone. There are toggle switches to allow or disallow microphone access. EN legacy is listed, the microphone can be switched on or off without any command line acrobatic. EN v10 is not listed, but the audio recording works anyhow. Link to comment
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