Maurits JM 0 Posted November 30, 2021 Share Posted November 30, 2021 Somehow the account payment was blocked. I've uploaded new payment details, three days after the invoice date, but the account has dropped from professional to normal user. When will this update and will I keep all information? Link to comment
Evernote Expert agsteele 3,059 Posted November 30, 2021 Evernote Expert Share Posted November 30, 2021 You will not lose any data although you may have difficulty editing larger notes that exceed the maximum size for the free accounts. If your subscription hasn't been collected yet then I'd recommended a ticket Support Ticket – Evernote Help & Learning 1 Link to comment
Level 5 PinkElephant 8,772 Posted November 30, 2021 Level 5 Share Posted November 30, 2021 If already on Free now, make sure to select Billing or Account as ticket type. Link to comment
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