Leens 0 Posted November 17, 2021 Share Posted November 17, 2021 The last two days, I noticed in the morning I lost all my notes of the previous day! And I can’t fine them anymore. I tried to send the activity logbook to Evernote. But the mail doesn’t work. How van I solve the problem? Link to comment
Level 5* gazumped 12,071 Posted November 17, 2021 Level 5* Share Posted November 17, 2021 Hi. Notes do not, typically, 'disappear'. Try logging into your account via a browser and Evernote.com to see what is saved there. Link to comment
Level 5 PinkElephant 8,819 Posted November 18, 2021 Level 5 Share Posted November 18, 2021 @Leens If on a subscription you can contact support. But not by email, you need to create a ticket. This should be done on the device where the problem occurs. If this is iOS, the support option is in the apps setting, tab support. If not, we can continue here. To me it is not clear what you mean by "In the morning I noticed I lost all my notes of the previous day". On an iOS device ? Did you leave it running the whole night, or what exactly happened ? It is a bit hard to find out what may be occurring if we have little to start with. Link to comment
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