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HEIC images in older notes not rendering!


DianeG

Idea

Posted

Images that showed up fine before have disappeared in some older notes, showing just an HEIC warning symbol, saying “Unable to render this type of image”. For example, I’m looking at a note I created in November 2017 and updated Nov 2019; and I’m sure I could see the images before. Now I see a lot of HEIC file extensions with just the warning.  Same thing on both my iPhone (iOS 14.8.1) and the Evernote website on my iPad.  When I create NEW notes, pulling images from my iPhone, the images are appearing fine. How do I get my photos back and what happened?? 

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1 reply to this idea

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Posted

Are the images you import today HEIC or JPEG files ? It depends on iOS camera settings which format it uses to save pictures.

If they are JPEG now, it would solve part of the question.

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