Phantom Note in notebook after moved or deleted (Problems looping in every update never end )

[romelden 30]

In the last years after EN 10.  There is many problems.  In every update, we tried to move from legacy to EN 10.  However, every test still have problems.

And the last update 10.24.3 solved cannot edit or move PDF, but the phantom note after moved or delete come again.  These kind of problems repeat AGAIN and AGAIN.  When can EN gain our trust to upgrade?  What is the quality control system?

Please, Please, kindly listen to your users and really fix the problems by looking for the ROOT CAUSE.  

Evernote is a very good tools, till now for me. But I still using your legacy.  Why?

[PinkElephant 8,117]

To fix a problem with corrupted local data, you can follow this recipe:

1. Go to the Evernote menu, Preferences, and uncheck „Keep data when leaving“
2. Log out of EN (File menu), quit EN (cmd-q)
3. If you want to be very sure, restart the Mac
4. Open EN, log back in, wait for it to run an initial sync. 

[romelden 30]

Hi Pinkelephant,

Thank you very much for your reply.  It is very useful.

I am not sure if you are staff of EN, but your reply is much better than the CS of  EN.

Your way is only avoid it.  They should fix it, or make a button like old version to rebuild the list.

They should pay you to manage the company.🤣

Thanks. 

[PinkElephant 8,117]

No, not staff, just a fellow user.

Thanks for the feedback 😊