Move note to notebook can't happen

[Mark Levison 15]

• Evernote v10.18.3
• MacOS 11.5.1
• MacBook Pro 2020 - M1

When I attempt to move a note using the move command, I'm told no notebooks match my search

...at least skitch still works.

I have signed out of Evernote and rebooted my mac. Neither helped. Most days I'm impressed with how well Evernote is evolving. Today a little less so 🙂

work around - Drag and drop - since I try to avoid mouse usage this is less than ideal.

Cheers

Mark

[PinkElephant 8,115]

Try update, current version is 10.19.

If this doesn't help, go to the Evernote menu Preferences and uncheck "Keep data on leaving". Then log out, and quit (cmd-q) the app.

Restart the Mac, open EN, log back in. Try again.

[Mark Levison 15]

I just tried to update and it says 10.18.3 is up to date. Perhaps being Canadian means we're kept a week behind?

As to the 

Quote

 

Then log out, and quit (cmd-q) the app.

Restart the Mac, open EN, log back in. Try again.

That is in fact what I reported doing in my first email: I have signed out of Evernote and rebooted my mac.

I've got another reboot coming for MacOS 11.5.2 in a few minutes so I will sign out of Evernote again. Ugh.

[PinkElephant 8,115]

If you go to the EN website, since Monday you get 10.19.2 - wherever you are on the plant (and even on moon).

In general I advise against using the AppStore version. Of the direct install, the build in update checker can show a laggy behavior - I think EN allows the clients to download only in waves , because otherwise there may be server problems. But if you go to Evernote.com, you always get the latest release.

[donaldeco 0]

I have just check my Mac Evernote is 10.19.2 and uncheck "keep data on leaving" then logout, quit evernote then reboot Mac and login again. But I still get the no match list result. Any other steps that I failed to take?

[Mark Levison 15]

Ok, I just download 10.19.2 and I still get the problem. I've done the log out and reboot multiple times.

Do you need any logging to make this a real bug report?

- Mark

[Mark Levison 15]

....I still have the problem a week later. What more do you need for a bug report. My inbox is filling up. - Mark

[PinkElephant 8,115]

@Mark Levison Hi Mark, the forum is user to user. We often have an idea, and I think we are often faster than the official support.

In this case I have no further idea - better to officially contact support now:

https://help.evernote.com/hc/en-us/requests/new

[Mark Levison 15]

Sorry I forgot that Evernote staff don't wander into the wilds of the forum. Danke.

[suurimonster 1]

Same problem using 10.21.5. Works fine on iOS. I also see that my shortcuts are not being synced properly (again no problem on iOS), related?

[PinkElephant 8,115]

You could try this. It will remove the old data from your Mac, allowing EN to build it from scratch: 

1. Go to the Evernote menu, Preferences, and uncheck „Keep data when leaving“
2. Lag out of EN (File menu), quit EN (cmd-q)
3. If you want to be very sure, restart the Mac
4. Open EN, log back in, wait for it to run an initial sync. 

[suurimonster 1]

Thanks, that seemed to sort the problem.