nikred 3 Posted May 25, 2021 Share Posted May 25, 2021 my evernotes are now white blanks no matter on what platform. What is going on. I will have to decline and stop subsicribing if this is not resolvable. Link to comment
Level 5* Solution gazumped 9,828 Posted May 25, 2021 Level 5* Solution Share Posted May 25, 2021 Hi. Users have reported blank displays just after upgrading, while the app updates itself completely. Sometimes it takes signing out and back in, or a complete restart; but no-one I know has been left without notes. If this is still an issue for you - OS? Evernote version? device? Link to comment
nikred 3 Posted May 25, 2021 Author Share Posted May 25, 2021 Hi, thanks for replying so quickly. I have to say I regret massively upgrading because the search function which was so brilliant is now non existent. I am looking at alternative apps because of this. The blank displays have only just happened in last 2 days and are being reported by the people I've shared notes to, across all browsers and on phones and in emails. It's a nightmare. Link to comment
nikred 3 Posted May 25, 2021 Author Share Posted May 25, 2021 I have signed out and signed in again and reshared a note and it's still coming up blank Link to comment
nikred 3 Posted May 25, 2021 Author Share Posted May 25, 2021 i've just sent the same Note from my phone and it works. there is a problem with the URL copy on the updated Desktop Evernote Link to comment
nikred 3 Posted May 25, 2021 Author Share Posted May 25, 2021 all the links are broken now, since I upgraded.... All that work.... I am in a right mess here Link to comment
Level 5* gazumped 9,828 Posted May 25, 2021 Level 5* Share Posted May 25, 2021 Well - if you can share more details of what's going on, and what OS/device/version we're talking about here, we might be able to help. You're a subscriber so you can contact Support (which is not us, by the way - mainly other users here...) and/ or if you're on a desktop you could revert back to the 'old' Evernote setup. https://help.evernote.com/hc/requests/new https://help.evernote.com/hc/en-us/articles/360052560314-Install-an-older-version-of-Evernote Link to comment
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