jhw3 2 Posted May 14, 2021 Share Posted May 14, 2021 It took several tries to share my premium notebook with a free user, and I'm trying to share a different notebook with a different free user. NOTHING gets sent to user nor is an error reported. it worked once - in Feb 2021. Hasn't worked again. What's up? Link to comment
Level 5* gazumped 11,697 Posted May 14, 2021 Level 5* Share Posted May 14, 2021 Hi. On an initial share, the share-ee gets an email invite. Is that still in their spam folder? I've never had an issue sharing from 6.25 - can't speak for v10, but others will be able to comment on that; how exactly are you sharing? Which menus / links are you clicking? And have you tried to share from both v10 and Legacy? Link to comment
jhw3 2 Posted May 14, 2021 Author Share Posted May 14, 2021 SOLVED! He had never finished setting up his account, specifically, he hadn't verified the email on the account. He did that - now it works seamlessly. 1 1 Link to comment
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