Note content erased

[gisela@sound-systems.co.za 0]

Good morning, 

I need assistance in restoring content of a note.

The note header is still there however the table content has been erased somehow.

Is there a way to view the last version of the note and restore this?

Regards 

Evernote user

[CalS 5,307]

Click on the Info icon and for the note and select note history to see what is there.

[UpToLate 0]

I've lost all my attachments (mostly PDFs) when I installed the latest version of Evernote on IOS14 on my iPhone and iPad. Once they synced up the windows desktop was also corrupted. Have no idea how I will recover. Have close to 11,000 notes. The history function doesn't show any history even though the note was a couple weeks old. I am running premium. Not sure if adding new features and new fancy design was worth losing data. As a DBA myself one thing you can't do is lose data. So much for a paperless office. Is there a way to restore the entire Evernote file to a couple of hours ago? Need help. Please.

[DTLow 5,744]

7 minutes ago, UpToLate said:

Is there a way to restore the entire Evernote file to a couple of hours ago?

Any personal backups?

I'm surprised at the corruption  
This data is stored on the servers would not be processed by your devices 

[swijsman 0]

The same thing has just happened to me. I changed iphones today and when I changed my password, none of my notes are there. I can’t find an email address to send the activity report to. I am running Basic Evernote, have been using this for years and have a lot of data there. I can see nowhere to find the data online or on my devices. I did a backup of my previous phone today before changing phones and could try restoring again but am worried that there is no trace of my old notes. Any help out there?

[gisela@sound-systems.co.za 0]

On 9/26/2020 at 12:32 AM, CalS said:

Click on the Info icon and for the note and select note history to see what is there.

Hi

Thank you for the information, however I have tried this and the ïmported note" displays nothing as well

There are no local backups

I have uninstalled Evernote and reinstalled it, upon opening the program- the note showed missing content for a couple of seconds then it all disappeared again.

 

[CalS 5,307]

5 hours ago, gisela@sound-systems.co.za said:

Hi

Thank you for the information, however I have tried this and the ïmported note" displays nothing as well

There are no local backups

I have uninstalled Evernote and reinstalled it, upon opening the program- the note showed missing content for a couple of seconds then it all disappeared again.

Have you viewed the note via the web portal to see what is on the server?  Other than that I would contact support and get the note from any backups you might have.  Good luck. 

[gisela@sound-systems.co.za 0]

Yep indeed I have tried viewing it on the web- no luck

I have contacted support and eagerly await their assistance.

Thank you very much for your advice!