Unable to search scanned documents from Brother scanner

[BGNC 0]

When scanning documents via my Brother MFC-2750DW all-in-one printer/scanner to Evernote, it creates a new note in Evernote with the document attached as a PDF (as expected).  However, I'm unable to search for text in the actual attachment.

Troubleshooting thus far:

- I have the Basic Evernote account, but it is my understanding that I should still be able to search for text within PDF attachments in Evernote.  It worked fine before I switched from using my old ScanSnap scanner to my Brother scanner.

- I am using the latest firmware on the scanner (just received latest update yesterday).

- I am using 'Searchable PDF' as the format when scanning the documents in my Brother scanner. 

- The PDF is less than 3 MB.

- The text in the PDF is typed (not handwritten)

- The behavior is not limited to a single PDF.

- I have waited 10+ hours after scanning to try the search (both via the web client as well as via the Evernote app on my Pixelbook)

- I am able to select the text in the attached PDF in Evernote, so I'd expect the search to find it. 

- I also scanned to Google Drive (using searchable PDF format) and it worked fine.  I was able to use the same search query in Google Drive to locate text within the PDF.

 

Is there an issue here with Evernote's ability to consume the OCR version of the PDF from Brother?  Unless there has been a change in Evernote policy that exactly coincided with my scanner change, I don't believe I need to jump to Premium to get this to work.

[wussery 4]

Have you tried to scan the document in WITHOUT OCR turned on in the Brother software?

[PinkElephant 9,004]

Searching in pdf and pictures based on OCR on the server is a paid function.

So while on Basic you better get your OCR done by the scanner, or no search.

To test it, you can try to find text in a scanned document using the search function of your computer (Win 10 or Mac). For this, save the document on your drive, and wait a while to make sure that the indexing has found it. Indexing has to be turned on, of course, and if it was off, it may take several days (depending on the size of your drive and data) until it has run the initial indexing. Plus on a slow machine it will make it even slower.

[BGNC 0]

On 1/20/2020 at 8:20 PM, wussery said:

Have you tried to scan the document in WITHOUT OCR turned on in the Brother software?

Yes, this is what I had unintentionally been doing for a few months after switching from my ScanSnap scanner to the Brother scanner.   Upon realizing my mistake (in other words, trying to search for words that existed in the attached PDF files), I then embarked on this mission to get OCR working on the Brother scanner so that the PDF attachments would be searchable in Evernote even when using Basic. 

[BGNC 0]

On 1/20/2020 at 8:33 PM, PinkElephant said:

Searching in pdf and pictures based on OCR on the server is a paid function.

So while on Basic you better get your OCR done by the scanner, or no search.

To test it, you can try to find text in a scanned document using the search function of your computer (Win 10 or Mac). For this, save the document on your drive, and wait a while to make sure that the indexing has found it. Indexing has to be turned on, of course, and if it was off, it may take several days (depending on the size of your drive and data) until it has run the initial indexing. Plus on a slow machine it will make it even slower.

Understood, and this is what is driving my investigation to get the Brother scanner to behave just as my old Scansnap scanner did (i.e. OCR my scanned docs successfully so I can search them. 

As for testing, as mentioned in my original post, I use a Pixelbook (i.e. I have a Chromebook...no Windows or Mac).  It worked fine when searching the scanned document via Google Drive.

[PinkElephant 9,004]

Everything sounds o.k., except it seems to be not working.

Can you create a pdf from a text editors file ? This should be searchable in any case. You could use it to test whether search works on this doc.