Terp66 2 Posted December 13, 2019 Share Posted December 13, 2019 Went to clip a website today. Signed into Evernote webclipper (Version: 7.12.3.4-780394b) on Chrome. The elephant turned green, but when I click on it, nothing happens. Windows 10 Pro. Anyone else suddenly having issues with Webclipper? Link to comment
1 StephenBnz 0 Posted January 13, 2020 Share Posted January 13, 2020 Same here - web clipper version 7.12.3.4-780394b In my case - Chrome Beta Version 80.0.3987.42 (Official Build) beta (64-bit) In the web clipper logs: 2020\1\14 10:49:12 LOG Account logged out: r:{"errorCode":5,"parameter":"authenticationToken"} 2020\1\14 10:49:13 WRN Could not login while handling browser action. Error: Cannot read property 'isBusiness' of null TypeError: Cannot read property 'isBusiness' of null at Object.generateUserCD (chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:26:105011) at chrome-extension://pioclpoplcdbaefihamjohnefbikjilc/commons.js:26:118562 Going to revert to a previous version of the clipper and see if it helps... Link to comment
0 Level 5* gazumped 12,066 Posted December 14, 2019 Level 5* Share Posted December 14, 2019 Hi. Web clipper is still working for me - also Win 10, using Vivaldi (Chrome) browser. Try exiting the browser app and restarting / removing and reinstalling clipper / restarting the computer? Link to comment
0 nightmanager 0 Posted January 4, 2020 Share Posted January 4, 2020 Same issue here on Ubuntu 18.04 with Chrome Version 79.0.3945.88 (Official Build) (64-bit). The Firefox extension works on this same machine, though. Link to comment
0 Mike Amico 4 Posted January 16, 2020 Share Posted January 16, 2020 Web Clipper not working using Chrome Version 80.0.3987.39 (Official Build) beta (64-bit) on a Asus Chromebox 3. The clipper extension icon displays green. when I click to clip something a dialog box very briefly appears and then disappears that states I am successfully logged in. Then another dialog box appears that states "Evernote Web Clipper uses cookies to identify your account. Check your browser settings to make sure third-party cookies are accepted from Evernote." I have check and the settings are correct. I cleared cache and cookies, and removed and reinstalled the extensions. The problem still repeats itself in the same manner. Link to comment
0 Level 5* gazumped 12,066 Posted January 17, 2020 Level 5* Share Posted January 17, 2020 8 hours ago, Mike Amico said: Web Clipper not working using Chrome Version 80.0.3987.39 (Official Build) beta (64-bit) on a Asus Chromebox 3. The clipper extension icon displays green. when I click to clip something a dialog box very briefly appears and then disappears that states I am successfully logged in. Then another dialog box appears that states "Evernote Web Clipper uses cookies to identify your account. Check your browser settings to make sure third-party cookies are accepted from Evernote." I have check and the settings are correct. I cleared cache and cookies, and removed and reinstalled the extensions. The problem still repeats itself in the same manner. Hi - have you tried a browser or a system restart? A different browser to see whether this is broader than just a Chrome issue? If the answer to both is 'yes' and you still have the issue I'd suggest reaching out to Support as you're a subscriber. Link to comment
0 Mike Amico 4 Posted January 17, 2020 Share Posted January 17, 2020 18 hours ago, gazumped said: Hi - have you tried a browser or a system restart? A different browser to see whether this is broader than just a Chrome issue? If the answer to both is 'yes' and you still have the issue I'd suggest reaching out to Support as you're a subscriber. I did restart and the issue was not present on a staff computer using W10. After I posted here I noticed that another unrelated app was throwing up errors in a similar fashion complaining about signing in, I figured it must be a chrome issue. I powerwashed the chromebox and switched to the stable channel, I was using beta, this fixed the issue on both apps. Chrome devs must be trying something different regarding signing into apps that that is causing havoc. 1 Link to comment
Idea
Terp66 2
Went to clip a website today. Signed into Evernote webclipper (Version: 7.12.3.4-780394b) on Chrome. The elephant turned green, but when I click on it, nothing happens. Windows 10 Pro. Anyone else suddenly having issues with Webclipper?
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