Jayze 7 Posted October 7, 2019 Share Posted October 7, 2019 Hi, when copying data from email in outlook to Evernote, I can't paste the data. Nothing is displayed. However when copying it first into "notes" (Mac) and then in Evernote, it works perfectly. What information do you need to further go with this? Jonathan 1 Link to comment
Level 5* gazumped 12,066 Posted October 7, 2019 Level 5* Share Posted October 7, 2019 Hi. We're a (mainly) user-supported Forum. While Evernote staffers do read these posts it may be some time before your comment comes to their attention. I'd suggest you raise it directly with Support here - https://help.evernote.com/hc/requests/new (They might need more details about how you're getting data from your emails - copy/ paste or Evernote Clipper etc...) 1 Link to comment
Jayze 7 Posted October 7, 2019 Author Share Posted October 7, 2019 Hi, Thank you for the information, have submitted a ticket as you mentioned. Jonathan 1 Link to comment
KJM 3 Posted October 9, 2019 Share Posted October 9, 2019 I've had the same problem for about a month. I'm running Outlook for Mac 16.29 (19090802), Mac OS 10.14.6, and Evernote 7.13 (458080 Direct). Cut and Paste from Outlook works to Apple Notes. This is what I'm using as a workaround. Note to Evernote, I won't be renewing my annual contract in Dec if this bug isn't fixed. This is a big deal for me! Link to comment
johnlavi 0 Posted October 10, 2019 Share Posted October 10, 2019 I have just installed the recent version and voila, I have same problem Link to comment
johnlavi 0 Posted October 10, 2019 Share Posted October 10, 2019 if I copy it from just text editor file, it does work Link to comment
Jayze 7 Posted October 10, 2019 Author Share Posted October 10, 2019 Hi, I got a reply from support Evernote. the copy past issue on my side has to do with the fact I'm using "dark" mode in Outlook. With normal mode, it works. Jonathan Link to comment
INDITHAI 0 Posted October 16, 2019 Share Posted October 16, 2019 Jonathan, Did they provide any update as to when they plan to fix this issue while in Dark Mode? Link to comment
KJM 3 Posted October 16, 2019 Share Posted October 16, 2019 There is no commitment to fix the Mac cut & paste dark mode issue. I'm looking at Microsoft OneNote right now. They have a free conversion utility. 1 Link to comment
LEO12345 0 Posted October 18, 2019 Share Posted October 18, 2019 Same issue here. Please fix. One of the main use cases for evernote. Mac OS 10.15 Link to comment
davidtraveller 0 Posted April 9, 2020 Share Posted April 9, 2020 I've been asking about this problem for awhile now. The support is prompt and polite albeit there is no evidence of any attempt or commitment to fix the issue. Reluctant to migrate, but frustration is growing and I can't justify renewing if it isn't fixed when the renewal comes around. Link to comment
Level 5* gazumped 12,066 Posted April 9, 2020 Level 5* Share Posted April 9, 2020 17 hours ago, davidtraveller said: I've been asking about this problem for awhile now. The support is prompt and polite albeit there is no evidence of any attempt or commitment to fix the issue. Reluctant to migrate, but frustration is growing and I can't justify renewing if it isn't fixed when the renewal comes around. Hi. Is this about the dark mode / cut&paste issue? I thought normal view just worked??? Link to comment
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