kitezh 16 Posted February 23, 2019 Share Posted February 23, 2019 Now when I log into the new Evernote web, the page is blank. There's no option to go back to the classic version. Is there a way to start the web version fresh? I don't want to have to delete cache and log into all my services again. I'm using Chrome 72.0.3626.109 Link to comment
Level 5* gazumped 11,667 Posted February 23, 2019 Level 5* Share Posted February 23, 2019 Hi. When you say "the page is blank" do you mean you're completely white-screened, or that you don't see any note content? If you can see "Settings" (under the icon/ user picture) the step-back option is there. Plus. What URL are you on? Have you tried another browser to get past this stage? Link to comment
kitezh 16 Posted February 23, 2019 Author Share Posted February 23, 2019 Yes, it is a completely white screen. I've been attempting to go in through a number of different links, including https://www.evernote.com/client/web. I've tried Edge and that enabled me to switch back to the older version. But I have many links to Evernote notes that do not work for the older version. When I switch back to the new version again, it is still blank. Link to comment
Level 5* gazumped 11,667 Posted February 24, 2019 Level 5* Share Posted February 24, 2019 Hmmn. Note links should work regardless of the UI version you're seeing. I seem to recall some reports of blank screens in Chrome, but I don't know whether that was ever fixed. I'd suggest you raise a support ticket and see what Evernote can come up with. Meantime there are many other browser options including Vivaldi and Brave which are Chrome clones that you might be able to use... Link to comment
kitezh 16 Posted February 24, 2019 Author Share Posted February 24, 2019 Thanks. The new version works in Chrome Incognito. But it doesn't in the normal Chrome, even with all extensions disabled. The link does send me to a record in the old Evernote, but it is not editable. The new one is. Link to comment
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