syncing between QuickMemo+ and the main app

[tatiana.larina 1]

Hello,

The notes which I have created directly in QuickMemo+ app for the last few months on my phone do not sync with the main Evernote app. When I try to open them or delete them in QuickMemo+ I keep on getting the message "syncing, try again later". What can I do?

[gazumped 11,666]

Hi.  I didn't know that QuickMemo+ saved or synced to Evernote.  Can you share those notes?  It would have to be one by one but if you can share,  Evernote should be one of the options.

[tatiana.larina 1]

Hello. No, I can't share these notes. Every time I tap on any of them, all I get is the message "sync in progress, try later". So I can't access any commands in the menu: I can't delete, edit, or share them.

[gazumped 11,666]

2 hours ago, tatiana.larina said:

Hello. No, I can't share these notes. Every time I tap on any of them, all I get is the message "sync in progress, try later". So I can't access any commands in the menu: I can't delete, edit, or share them.

Hmmn.  Have you tried QuickMemo+ support?  If you have an LG phone,  check out this page - https://www.lg.com/us/support/product-help/CT10000025-20150103629575-application-troubleshooting 

[tatiana.larina 1]

LG support are useless, all they can suggest is factor reset.

[gazumped 11,666]

On the basis that I know nothing about LG phones or your specific app,  and these are only top of the head suggestions... which you may already have tried anyway...

Do internet searches for "Quickmemo+ forums" and "Quickmemo+ sync" (without the quotes) - you may be able to find something useful.  I found a couple of links you may want to look at here - 
https://www.experts-exchange.com/questions/28960541/Want-to-restore-LG-G-Stylo-Quickmemo-data.html
https://forum.xda-developers.com/lg-g3/help/retrieve-data-lg-quick-memo-lg-device-t3473654

If you have previous notes saved to Evernote,  see how much (if anything) of these notes has made it there.

If none of that helps...  restart the phone and put it in

1. Airplane mode to stop all connections - can you open Quickmemo to share notes?
2. Wifi only - any change?
3. mobile data only - any change?

If all the above fails,  and there are no more suggestions from others here,  you could try the various Android / LG forums:  otherwise you're back to LG Support I'm afraid...

 

 

[tatiana.larina 1]

I couldn't find anything useful on the Internet, although I did find somebody asking exactly the same question, so I know I was not the only one. I finally managed to solve the problem, so I'm writing this down to help anybody who could be looking for the solution.

I went to "Settings" - "switch accounts" and I switched to my Google account. Then I switched back to Evernote account. This wiped out the problematic notes, but it's OK, I wanted to delete them anyway. The rest of the notes, which had been backed up to Evernote, were preserved. I wrote a short test note and then deleted it without any problems, so it seems the problem is fixed.

 

[gazumped 11,666]

I'm glad you found a way around it anyway!  Thanks for letting us know.  

[JowieA 0]

Had this problem just now. All I did was try to make a new note... now I have access to all my old notes... No syncing problem...

[tatiana.larina 1]

doesnt' work for me, still I have to switch between the accounts to wipe the problematic notes.