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Official "Submit a request" page is broken?


jaymod

Idea

Posted

I'm a Premium subscriber, and after the most recent upgrade to my client I'm encountering consistent crashes. I was going to file a request with Evernote support, but it looks like the "Submit a request" page is broken. Specifically, the instructions say "Please submit a ticket..." but there is no link or form or other control to do so. (See the attached screenshot.) Any ideas how I can file a ticket or otherwise request support?

Thanks!

Screen Shot 2018-10-05 at 3.34.22 PM.png

2 replies to this idea

Recommended Posts

  • Level 5
Posted

Are you logged in with your premium account?
This is what I'm seeing

1772011539_ScreenShot2018-10-05at15_46_32.png.ac825150e7ae28b6d2ce24998d577f83.png

Posted

Thanks for the quick reply @DTLow! I was indeed signed in, but in fiddling with it a bit I just tried logging out and back in and now see the options. Sheesh.

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