Evernote lost one of my most important note

[willy_woo@hotmail.com 0]

Evernote lost one of my most important note.

Some content missing, some content from other notes mixed.

What is the best way to get it back?

I twittered @evernotehelp, provided my email ID willy_woo@hotmail.com, but no one replied me.

[DTLow 5,736]

Did you check the Note History backups.  https://help.evernote.com/hc/en-us/articles/208313858-How-to-view-old-versions-of-a-note

[BrightHomesRE 31]

On 9/21/2018 at 11:37 AM, DTLow said:

Did you check the Note History backups.  https://help.evernote.com/hc/en-us/articles/208313858-How-to-view-old-versions-of-a-note

Thanks for the post, @DTLow.  I have been an EN user for years and never knew about the history until a new user mentioned it was an option one day. ?

[Krunoslav 197]

On 9/21/2018 at 8:37 PM, DTLow said:

Did you check the Note History backups.  https://help.evernote.com/hc/en-us/articles/208313858-How-to-view-old-versions-of-a-note

Note history is only available to Evernote Premium and Business users. 

So if Evernote do to their bugs loses your note, they expect you to pay more for what, more bugs? Not good. 

 

[DTLow 5,736]

24 minutes ago, Krunoslav said:

Note history is only available to Evernote Premium and Business users. 

The Note History backup is running all the time, for all accounts.

Access to the data is a paid premium account feature.  Users can subscribe for a single month.
An alternative is for users to run their own backups.  No  payment is required to Evernote.

I  use both solutions to recover lost data; regardless if the gremlins are in the program, my fingers, my computer, ...

[Krunoslav 197]

5 minutes ago, DTLow said:

The Note History backup is running all the time, for all accounts.

Access to the data is a paid account feature.  Users can subscribe for a single month.
An alternative is for users to run their own backups.  No  payment is required to Evernote.

I  use both resources to recover lost data; regardless if the gremlins are in the program, my fingers, my computer, ...

Evernote Plus user here and have been for many years. When I click on note history, this shows up and in the link your provided it says, that its for premium and business users. Where do you get information that its for everyone. 

EDIT: I see you are saying we have to pay for bugs. If I have to pay for it, why is that ok? If evernote loses my data because of their bug, now they expect me to pay for their bug too.... on top of what I'm already paying. That might be possible to retrieve that data, but come on. Its extortion. 

[DTLow 5,736]

17 minutes ago, Krunoslav said:

Evernote Plus user here and have been for many years. When I click on note history, this shows up and in the link your provided it says, that its for premium and business users. Where do you get information that its for everyone. 

You are correct; I used the term "paid account feature" without considering there's still  grandfathered Plus accounts.
I will correct my post to say "premium account feature"

>>If evernote loses my data because of their bug
You can contact Evernote Support and explain the situation.  They have been known to allow free access.

[Krunoslav 197]

1 minute ago, DTLow said:

You are correct; I used the term "paid account feature" without considering theres grandfathered Paid accounts.
I will correct my post to say "premium account feature"

>>If evernote loses my data because of their bug
You can contact Evernote Support and explain the situation.  They have been known to allow free access.

Yes, I have still the old account. And I guess they changed the new account policies. 

"You can contact Evernote Support and explain the situation.  They have been known to allow free access."

Hmm. In the past much like the original poster I got no reply. Too little staff and too many bugs for them to care. Which is the whole frustration of the original poster I imagine. So while on paper this looks like solution, it has been my experience that in the past few years on 4 occasions I had contacted them I only got someone to talk to one time and they were not much help. And this was in early days, which ultimately brought me to join the forums in hope of finding answers to problems. 

[bimaloy30 0]

There is no Undo (ctrl + z like) on the IOS/Android version of Evernote. The best you can do is discard your last note changes. That's assuming your editing an existing note.