mncd 2 Posted March 24, 2018 Share Posted March 24, 2018 Evernote for iOS is losing data. I have lost content within notes. It's happening with alarming frequency. (At least six times in the past 2 months). I keep a regular log of medications I take and it's rather important to me. I lost a full day of the log's data when I looked this morning -- everything I had entered for yesterday and the evening prior was gone -- I lost 36 hours worth of data for no justifiable reason. There certainly has no user error here. It was just gone. I didn't delete it by accident. We need to have Note History available to us at all times. I know the data is backed up somewhere. I shouldn't have to pay for Evernote Premium to have a sense of security over my information (Note -- I do pay for the Plus tier -- and I thought I had Note History available but it seems like that feature was stripped away at some point). However now considering that data is being deleted by Evernote on a regular basis -- this history feature should just be FREE to all because otherwise, we have no way of retrieving data that was lost THROUGH NO FAULT OF OUR OWN. I am getting so frustrated with the lack of reliability in Evernote -- and this bug needs to be fixed IMMEDIATELY. Until it is fixed, the Note History features should be readily/freely available to all. The current state of affairs in INEXCUSABLE. Link to comment
Level 5* DTLow 5,736 Posted March 24, 2018 Level 5* Share Posted March 24, 2018 54 minutes ago, mncd said: we have no way of retrieving data that was lost I don't have your lost data problem but data backups are a good idea. I have Time Machine running on my Mac, and a daily incremental backup. And Evernote has the Note History backup feature. If you believe you have a valid case, request access from Evernote support All Accounts Twitter @evernotehelps Paid Accounts Contact Evernote Support >>I keep a regular log of medications I take and it's rather important to me. I lost a full day of the log's data when I looked this morning -- everything I had entered for yesterday and the evening prior was gone A suggestion; don't keep updating a single note. Use a sepatate note for each entry. Your log will be the note title list. Link to comment
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