Mata Hari 15 Posted March 22, 2018 Share Posted March 22, 2018 I once changed my email by mistake, and since then EN keeps on asking if I want to update the mail address which is bouncing But when I try to update to the old address it will not allow it It requires a completely new address, so I cannot use any of my old emails Why is that ? Link to comment
Level 5* DTLow 5,736 Posted March 22, 2018 Level 5* Share Posted March 22, 2018 47 minutes ago, Mata Hari said: It requires a completely new address, so I cannot use any of my old emails Why is that ? Are you getting an error that the email address is currently being used by another account? Link to comment
Mata Hari 15 Posted March 22, 2018 Author Share Posted March 22, 2018 It says: This email address is already in use Link to comment
Level 5* DTLow 5,736 Posted March 22, 2018 Level 5* Share Posted March 22, 2018 8 minutes ago, Mata Hari said: It says: This email address is already in use Which indicates you have multiple accounts, and one of the accounts is using that address. Its too easy to accidently create new accounts when using the login screen. Link to comment
Mata Hari 15 Posted March 22, 2018 Author Share Posted March 22, 2018 But that email is not existing. It is the email that is found on my Account Info, this is the account I am using. I was unable to change to ANY new mail address. The system says it has sent a verification but it did not. How do I see all my accounts ? Link to comment
Level 5* DTLow 5,736 Posted March 22, 2018 Level 5* Share Posted March 22, 2018 7 minutes ago, Mata Hari said: But that email is not existing. It is the email that is found on my Account Info, this is the account I am using. How do I see all my accounts ? I don't know how to see all your accounts. I know you can Sign In using the email address. If you don't know the password, there is a Forgot Password option. Link to comment
Mata Hari 15 Posted March 22, 2018 Author Share Posted March 22, 2018 I am signed in. Otherwise I could not see my Account Info. So EN keeps on asking me if I want to change my email address but when I try, it will not allow Link to comment
Level 5* DTLow 5,736 Posted March 22, 2018 Level 5* Share Posted March 22, 2018 1 minute ago, Mata Hari said: So but when I try, it will not allow Can you post a screenshot from "EN keeps on asking me if I want to change my email address" This is not something I'm familiar with. Link to comment
Mata Hari 15 Posted March 22, 2018 Author Share Posted March 22, 2018 Will do so next time it asks. Link to comment
Recommended Posts
Archived
This topic is now archived and is closed to further replies.