Jump to content
  • 0

Cannot reinstall after update


BayRidge

Idea

I'm getting and error trying to reinstall after an update failed. Tried to get previous version but after asking for it SIX times in chat, they still won't tell me where previous versions downloads are, if there are any.

everr01.JPG

Link to post

6 replies to this idea

Recommended Posts

  • 0

Went back a couple of versions and still getting that error. Don't understand it. I am able to install other programs, never had a problem and now Evernote is telling me they have a bug and to be patient. I don't see anyone else with this problem so don't know if the are yanking my chain or what.

I think I  better back up my stuff just in case. Love Ebernote but their support really sucks. Hate the chat, tickets take days to get solutions with the back and forth BS. I'm never, ever buying another thing that doesn't have phone support. Pay them enough money for support so where the eff is it.

Link to post
  • 0
  • Level 5*
37 minutes ago, BayRidge said:

Went back a couple of versions and still getting that error. Don't understand it. I am able to install other programs, never had a problem and now Evernote is telling me they have a bug and to be patient. I don't see anyone else with this problem so don't know if the are yanking my chain or what.

I think I  better back up my stuff just in case. Love Ebernote but their support really sucks. Hate the chat, tickets take days to get solutions with the back and forth BS. I'm never, ever buying another thing that doesn't have phone support. Pay them enough money for support so where the eff is it.

Did you try the revo uninstaller to completely remove the program before reinstalling?  Often times that will fix these sorts of issues.

Link to post
  • 0
  • Level 5*

So it sounds like the install that failed borked the existing install.  Last thing might be to go to your Program Files (86) folder and delete the Evernote folder therein, if there is one.  Won't help if it is a registry thing....

Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...