also have app installed on android phone and tablet
neither on web, nor on app do url links of articles saved 'shared' to my evernote notebook work as active link
if going to 'help' search, if you search for 'search by date' nothing relevant shows up
am signed into my acct on web (chrome, win 10) and no place to readily create a support ticket or chat with someone instead sent to forums, separate sign in reqd, lots of friction to get help, not user friendly
if go to twitter told support is m-fri 9 to 5; old economy hours; not sufficient for a web company, where evernote earns revenue by providing service 7/24; not just m-fri 9to 5 ...cost of live chat not so expensive anymore to provide better support at least to prem customers
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