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No place to submit a support ticket???


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  • Level 5*
6 minutes ago, RandyR said:

So, I tried to submit a support ticket at https://help.evernote.com and selected options from the dropdowns and it told me to submit a support ticket, but there is not link to submit such a ticket (see attached image).


How does one get support on an evernote problem/issue??


The Support Webside is for paid accounts only; they were supposed to add that info

Non-paying accounts can use twitter      Twitter @evernotehelps

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  • Level 5*
17 minutes ago, RandyR said:

How long does it usually take to get a response?

Sorry, I don't have an answer - there's just too many variables; time, # of requests, triage of critical issues etc

You could try posting your issue here for other users to look at

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