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TechGuy

Not receiving emails

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I've used Evernote for since 2008 and I've not had problems with receiving emails that I sent to Evernote until recently. I checked online for the notes that I emailed in case it was my Windows client and they are not there either. I have tested from multiple email addresses, including the email address on my Evernote account. I've sent emails to it for the past month and not received one. I changed my Evernote email address to see if that resolved it and no luck. I'm not getting any emails back saying they are rejected. I am a Premium member also.

Any suggestions?

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Hi.  Have you tried sending:

  1. a mail to your own email address as well as to your own Evernote account - both/ all addresses in the To: box?
  2. using a webmail account (Yahoo! or Gmail etc) ?

If everything still fails,  raise a support ticket - choose the appropriate option in the first dropdown after logging in here > https://www.evernote.com/SupportLogin.action

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On 1/25/2016 at 4:36 PM, TechGuy said:

I am a Premium member also.

You might check to confirm that your Premium subscription has not expired.  Starting about 6 months ago, Evernote requires a Premium account to send email to your account.  See https://www.evernote.com/Settings.action to confirm your Account Level.

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