ciara_belle 25 Posted January 18, 2016 Share Posted January 18, 2016 Version 6.4 (452971 App Store) evernote told me yesterday i am close to expiry in 7 days... fine... ok... its set to auto renew the premium.... so next day, same *****... i click the 'renew' button which sends me to a page but not a renewal. i finally log in to evennote web version - and renew manually early -- ... no receipt emailed - no acknowledgement of payment emailed - nothing (very unprofessional) - thankfully i clipped the confirmation page. later i logged back in to the web version and printed the receipt from the billing area. fast forward 6 hours... and AGAIN the stupid app is asking me to renew. how do i get it to stop asking me to renew...??? Link to comment
Level 5* gazumped 11,666 Posted January 18, 2016 Level 5* Share Posted January 18, 2016 Hi. User forum here, so payment issues (and reminders) are outside our remit - I'd suggest you submit a CS support request by choosing "payment issue" in the first dropdown after logging in here > https://www.evernote.com/SupportLogin.action Link to comment
Recommended Posts
Archived
This topic is now archived and is closed to further replies.