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Aeth

Where are my notes

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Simple as this, I synced my notes on the old notes app from HTC to Evernote while migrating phones, and low and behold many of them are missing now that I look for them on my new phone. Where could they be? This is unacceptable, I need my notes.

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Hi.  All I know about the HTC situation is here -

 

The HTC notes app has recently upgraded to Evernote.  The conversion isn't obvious - HTC support at http://www.htc.com/uk/support/htc-one-mini/howto/381564.html explains some of the detail.

Go to Settings and click 'Accounts & Sync',
Look for 'Sync Notes with Evernote'.
Click on the 3 dots and you should find an option that says 'Sync now'.
It takes a little while but eventually all your Notes will be in Evernote.

If in doubt,  please refer to the EN KB article here > https://evernote.com/contact/support/kb/#!/article/91208787

 

If you did all of the above and things still haven't transferred,  your first check should be with HTC support,  then Evernote - raise a support request by choosing an appropriate option in the first dropdown after logging in here -  https://www.evernote.com/SupportLogin.action- or (if you're not premium) reach out on Twitter @Evernotehelps. 

 

Premium users can access to a Chat option (7am-7pm PST weekdays) - click 'continue' on the support page after logging in .
 

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