Aeth 0 Posted July 30, 2015 Share Posted July 30, 2015 Simple as this, I synced my notes on the old notes app from HTC to Evernote while migrating phones, and low and behold many of them are missing now that I look for them on my new phone. Where could they be? This is unacceptable, I need my notes. Link to comment
Level 5* gazumped 9,567 Posted August 1, 2015 Level 5* Share Posted August 1, 2015 Hi. All I know about the HTC situation is here - The HTC notes app has recently upgraded to Evernote. The conversion isn't obvious - HTC support at http://www.htc.com/uk/support/htc-one-mini/howto/381564.html explains some of the detail.Go to Settings and click 'Accounts & Sync',Look for 'Sync Notes with Evernote'.Click on the 3 dots and you should find an option that says 'Sync now'.It takes a little while but eventually all your Notes will be in Evernote.If in doubt, please refer to the EN KB article here > https://evernote.com/contact/support/kb/#!/article/91208787 If you did all of the above and things still haven't transferred, your first check should be with HTC support, then Evernote - raise a support request by choosing an appropriate option in the first dropdown after logging in here - https://www.evernote.com/SupportLogin.action- or (if you're not premium) reach out on Twitter @Evernotehelps. Premium users can access to a Chat option (7am-7pm PST weekdays) - click 'continue' on the support page after logging in . Link to comment
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