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I'll have a guess that it could be Android?

http://phandroid.com/2014/03/15/android-101-shortcuts/

Have a look at that post if so .

If it's ios,sometimes I've also experienced that apps are still there on the device but you can't see them.

You know they are ther by doing a spotlight search (on home screen swipe down )

A restart will help with this by pressing the the home button then slide power off then turn on again or reboot by pressing both home and power button.

If it's the widget on iOS ,you can swipe from top down then on the "Today" screen scroll down until you see "edit" device should be unlocked) then click the plus button to add a widget and move them to your liking by holding and dragging the right side (3 lines)

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