jcdoming 1 Posted September 10, 2019 Share Posted September 10, 2019 During an organizing process, I was moving notebooks and deleting some unused tags. I had about 20 tags in total and had deleted a few when suddenly, all of my tags except four of them disappeared, with no way of getting them back. I tried reloading the page, logging out and back in, and checking my Android app to see if I could restore them, but nothing worked. I checked the forum to see if someone experienced something similar, but didn't find anything. Has someone experienced a similar issue? Is there a way to bulk delete tags that maybe I did without knowing? Is there a way to recover deleted tags? Thanks! Link to comment
Level 5* gazumped 11,666 Posted September 11, 2019 Level 5* Share Posted September 11, 2019 13 hours ago, jcdoming said: During an organizing process, I was moving notebooks and deleting some unused tags. I had about 20 tags in total and had deleted a few when suddenly, all of my tags except four of them disappeared, with no way of getting them back. I tried reloading the page, logging out and back in, and checking my Android app to see if I could restore them, but nothing worked. I checked the forum to see if someone experienced something similar, but didn't find anything. Has someone experienced a similar issue? Is there a way to bulk delete tags that maybe I did without knowing? Is there a way to recover deleted tags? Thanks! Hi. Sadly, the answer to everything above is basically 'no'. If you delete a tag, it disappears from all notes to which it was attached. If you're quick to hit 'undo' for whichever operating system you're using, you might be able to rescue the error - but it is very easy to select a range of tags and inadvertently delete them as seems to have happened here. For this and other similar situations I keep a local backup of all my notes, though that's not possible if the web version is your sole access. I'm not even sure that Note History would help with this - it's a paid feature (even if for only 1 month) that rescues previous versions of notes. Major pruning is best done offline on a desktop so that the database can be refreshed with the older Server copy if there's an issue. How to use note history to view older versions of a note Link to comment
jcdoming 1 Posted September 11, 2019 Author Share Posted September 11, 2019 hace 11 horas, gazumped dijo: Hi. Sadly, the answer to everything above is basically 'no'. If you delete a tag, it disappears from all notes to which it was attached. If you're quick to hit 'undo' for whichever operating system you're using, you might be able to rescue the error - but it is very easy to select a range of tags and inadvertently delete them as seems to have happened here. For this and other similar situations I keep a local backup of all my notes, though that's not possible if the web version is your sole access. I'm not even sure that Note History would help with this - it's a paid feature (even if for only 1 month) that rescues previous versions of notes. Major pruning is best done offline on a desktop so that the database can be refreshed with the older Server copy if there's an issue. How to use note history to view older versions of a note Thanks for your answer. So, as you state, you can indeed select a range of tags and delete them. That was one of my questions, and the answer apparently is "yes", you can. That is good to know, even though I did it inadvertently, at least I know it was my error and not a bug. Regards! 1 Link to comment
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