Timothy Lewis 0 Posted February 23, 2017 Share Posted February 23, 2017 I sign in to the IOS update on my iPhone or iPad app and I see my account momentarily before the site drops me and it shuts down. OK on my MacBook Pro, however. Advise? Link to comment
Level 5* gazumped 11,686 Posted February 23, 2017 Level 5* Share Posted February 23, 2017 Hi. Best advice on mobile apps is uninstall/ restart/ reinstall... Link to comment
Timothy Lewis 0 Posted February 23, 2017 Author Share Posted February 23, 2017 Deleted app, restarted, downloaded again. Same result. App opens and then kicks me out. Should I reboot, not just restart, before downloading the app a second time? Link to comment
Level 5* gazumped 11,686 Posted February 24, 2017 Level 5* Share Posted February 24, 2017 Hmmn. OK - worth a try... Link to comment
Timothy Lewis 0 Posted February 24, 2017 Author Share Posted February 24, 2017 Tried it all -- deleting app, rebooting, re-installing, etc. Nothing works. Wanted to use Evernote for everything. Pity. Link to comment
Level 5* gazumped 11,686 Posted February 25, 2017 Level 5* Share Posted February 25, 2017 Well, lots of folks have managed to install the app on your devices without issues, so I'm not sure what the problem could be - I'd suggest you contact support directly - message them on Twitter via https://twitter.com/evernotehelps Link to comment
Timothy Lewis 0 Posted February 25, 2017 Author Share Posted February 25, 2017 Evernote ontact support does not respond to my inquiries. Link to comment
Level 5* gazumped 11,686 Posted February 26, 2017 Level 5* Share Posted February 26, 2017 It can take a day or two - they're pretty busy with queries arising from the latest update. Link to comment
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