wasin

I just submitted a ticket. I will let you know when they respond and if the issue has been resolved.

I appreciate your help @PinkElephant and @VincentC. When I check the notes in the history, I have the same issue, and the images are not loading. I'm pretty sure that they used to load before, as I would have noticed if they weren't. I'm concerned that this might happen with other notes or future ones, as I invest a considerable amount of effort in creating them, and I need a reliable program.

They are not avaliable anywhere. Could you please clarify what you mean by "a few days"? Should I open the note and keep it active? I have been using the application on Windows for several years every day, where I typically create my notes. The web and mobile apps (Android and iOS) are mainly used for reference purposes. Regarding the internet connection, I have a 500mb fiber connection, so I don't believe that should be an issue. Thank you

Thanks for the clarification. It seems the conversion didn't go as expected, as the images are not loading when I open the note. Is there an alternative method to recover the images that are not loading?

Thanks for the information. I don't know how to do it. Could you please guide me on how to convert the notes to the new format in version 10? I want to make sure I do it correctly and avoid any potential issues with the conversion process.

I don't recall if the notes were created with the legacy version. They are dated January 2021 and were created using the Evernote web platform. I am a teacher, and I use these notes for work as they contain summaries of the topics I need to teach. In previous years, when utilizing these notes, I haven't noticed any missing images. I have waited for minutes to see if the attached images show up but they don't. I don't know if there is some way to get this images back by restoring the notes or doing something. I appreciate your help PinkElephant.

Thank you for your response. It seems peculiar to me that the synchronization hasn't occurred, considering this note was created three years ago, and I've been using it regularly without any issues until now. Previously, the images were displaying correctly, but currently, they seem to be missing. I have attempted to go back to the client where the note was originally created and ensure a complete sync, but unfortunately, the issue persists. Recreating the note could be a viable solution but I don’t even remember the images that were attached to it.

I mistakenly posted this message in the General Discussion section instead of the intended General Technical Issues section. So I have moved it here so that someone can help me. I'm experiencing an issue where some images in my notes are not displaying on the web version, Windows application, Android, and iOS. Instead of the images, I see the title accompanied by a warning sign. I'm unable to perform any actions on them, such as viewing or downloading. I've attempted to restore the notes to a previous version, but the problem persists. Has anyone encountered a similar issue or found a solution to this? Thanks, You can see the problem in the image below

Same problem here. I have been using very long notes on the web app with no problem. However, since a few days ago, Chrome and Edge are crashing when I open long notes.