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Ward Clark

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About Ward Clark

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  1. A year and a half has passed since @soundsgoodtome opened this discussion. The sole Evernote participant (@Idekay) appears to have left the company more than a year ago. So our only hope of getting this annoying BUG fixed is a flood of formal support tickets using the Get Support link on the Evernote Contact us page: https://evernote.com/contact/ See my earlier post for a sample bug report you can copy and paste into your new support ticket.
  2. After posting my note about a formal support ticket, I realized I could use a Hazel folder action to automatically change Skitch's underscores to spaces: Create a single-step Automator workflow named "Rename File - replace Underscores with Spaces.workflow" – see the attached zip file. Create a "bug shots" folder for saving Skitch screenshots. Apply a single-step Hazel action to the "bug shots" folder – see the attached screenshot (renamed by Hazel). This technique is not a complete solution to Skitch's renaming behavior because characters other than spaces get converted to underscores, e.g., special characters like periods. (Note: colons must be stripped or converted because OS X doesn't allow a colon in a file name.) I suspect this automated renaming technique could be achieved with a Finder folder action and an AppleScript. – Ward Rename File - replace Underscores with Spaces.workflow.zip
  3. The lack of a change in Skitch's behavior for more than a year prompted me to open a formal support ticket using the Get Support link on the Evernote Contact us page: https://evernote.com/contact/?var=2 Perhaps we can get the attention of the Skitch developers with a stream of formal bug reports. Here's what I wrote: Subject: Why must you add ugly underscores (_) to our Skitch image titles? On October 21, 2014, Guru-class user soundsgoodtome opened a discussion of this topic with an eloquent description of Skitch's wrongheaded replacement of spaces with underscores: https://discussion.evernote.com/topic/71310-why-must-you-add-ugly-underscores-_-to-our-document-titles/ Since then, many other users (including me) have expressed dismay with this longstanding Skitch bug. Please fix it. – Ward
  4. I just discovered an inconsistency in Skitch's passion for replacing spaces with underscores: When I saved a screenshot using a duplicate name, I choose to keep both the original and new images. Skitch handled this by adding a numeric suffix to the new image's file name: a space + "2". So my new file's name has all of my spaces replaced with underscores, but Skitch's space is honored: Growl_Notification_Rollup_-_IP_Address 2.png
  5. After a very brief trial with Skitch 2, I reverted to Skitch 1 for its cleaner user interface and superior user experience. I'm back on Skitch 2.7.6 for one reason: Retina support on my new iMac. I was doing OK adjusting to Skitch 2 until I encountered spaces_becoming_underscores_in_file_names when I drag a screenshot into Finder. I applaud soundsgoodtome's eloquent essay on why this hardwired_underscore_behavior is wrong, Wrong, WRONG. It may be enough to drive me back to Skitch 1.0.12. Idekay wrote "We just really don't have enough users asking for that feature." I'm posting this rant to show there are others who care.
  6. I've been running Skitch on my Mac Pro since the beginning of time. I installed Skitch on my new MacBook Pro from the Mac App Store. The App Store app would like to install Skitch on my Mac Pro, replacing classic Skitch auto-updated from the Skitch (now Evernote) website. Will I see any difference if I update Skitch on my Mac Pro from the Mac App Store? -- Ward
  7. It's been two months since I reported this conflict between Dreamweaver CS4 and Skitch 1.0.7. Am I the only one experiencing this chronic annoyance?
  8. Is there any difference between Skitch 1.0.7 in the Mac App Store and the zip file downloaded from the Skitch website?
  9. I've been using Skitch 1.0.7 on 10.6.8 since August 2011, capturing hundreds of screenshots, both full windows and dragged rectangles. I just tried snapping several different full windows. Each time Skitch showed a short & very wide blank white window with a default "Dreamweaver" name, even though the active application was my browser, FileMaker or Finder. After I quit Dreamweaver CS4, Skitch regained its ability to snap a full window. The problem returned after relaunching Dreamweaver. -- Ward
  10. As I recall, "Skitch Help" (in the gear menu) in the pre-Evernote days opened a tutorial page on Skitch.com. These days, "Skitch Help" opens the Skitch home page in the Evernote site: http://www.evernote.com/skitch/ My SWAG is Skitch 1.0.7 is still trying to show the old Skitch.com page, which doesn't map to the new site. -- Ward
  11. I used Skitch for iPad for my first real-world bug -- grabbing a screen shot of an app bug. Snapping and annotating were delightful. But then I wanted the image on my Mac. I expected to find a way to put the image in my iPad's Dropbox. The best I found was emailing the image to myself. Please add Dropbox support to Skitch. -- Ward
  12. I've been a Snapz Pro X user since 2003. When I discovered Skitch in 2008, I used it only when I wanted to annotate a screenshot. Recently, I've been using Skitch for nearly all screenshots. I was pleased to find Skitch, like Snapz, can add shadow borders to full-window snaps. But I'm disappointed with Skitch's wide shadow margins. See the attached screenshots to see the difference between the Skitch and Snapz shadows. When I snap a window to include in documentation, I've gone back to Snapz Pro X. -- Ward
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