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Nancy M

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Nancy M last won the day on July 16 2015

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  1. Yes, you can even set this all up now, so you don't need to set a reminder for later. First pay for the Yearly Premium through the promotional upgrade. After you've completed your purchase, go to Account Settings page on Evernote Web. There you should see a link to Manage Subscription. Go to Manage Subscription. It will show you you're currently subscribed for Yearly Premium. You can then select Plus for the next year. It will direct you to Checkout to enter your credit card again (yes, we're working on fixing that flow so users don't need to enter their card details again), but on this new Checkout page, there should be text that tells you your Premium will continue through your Yearly subscription end date, and that afterward your card will automatically be charged for a Plus subscription and your account will be downgraded to Plus. Thanks for confirming, Scott!
  2. We're currently using a standard java currency formatter, but are considering moving to ISO codes for the clarity. Yes, the $46.99 is in CAD, not USD. Your charge will go to Evernote Corporation, which is located in the US. I've never heard of any of our Canadian users being charged a surcharge or exchange fee though.
  3. I've been here so long, I am not sure that a Plus or Premium package is for me. I am not even sure I am using all of Evernotes capability to work with social media, website and code design or as an author.

    I've always wondered if there was something that would explain these features to me or if Evernote would like to have a Basic sort of subscription that would just give me a little edge? 

    Free is awesome. I personally don't notice very much of anything that I could use with premium or plus. I wish there was a subscription plan that would benefit someone like me. Secondly, this moderation thing, how long does it take for someone to read a post and allow you to post? Being a new forum guest, after being with evernote so long you'd think you'd at least let me be part of the forum.

  4. I've been here so long, I am not sure that a Plus or Premium package is for me. I am not even sure I am using all of Evernotes capability to work with social media, website and code design or as an author.

    I've always wondered if there was something that would explain these features to me or if Evernote would like to have a Basic sort of subscription that would just give me a little edge? 

    Free is awesome. I personally don't notice very much of anything that I could use with premium or plus. I wish there was a subscription plan that would benefit someone like me. 

  5. Indeed the price is currently 220 Argentine pesos. We're currently using a default currency formatter - hence the ambiguous currency symbols - but are looking into ways to improve the currency display to minimize confusion. Thanks!
  6. The Premium Yearly price in USD is $49.99. The price in Argentine Pesos is $220. If that's "very cheap" for you, then I encourage you to purchase an upgrade.
  7. If you're in Canada, we try to charge you in Canadian Dollars. If you're in the US, we try to charge you in USD. It looks like our different environments may be detecting your location differently, which is causing some confusion. I'll see if we can identify the currency more clearly going forward, but I can confirm that the USD price is currently $49.99, the CAD price is currently $57.99, and we did in fact change our prices last year in April.
  8. Debit cards are accepted as long as they have a Visa or Mastercard logo on them. Alternately, you can pay with Paypal or in-app purchase via iTunes or Google Play.
  9. We just pushed a fix for the problem where the upgrade prompt shows in an infinite loop on Windows. You may see the prompt one more time, but then you should be able to dismiss it forever. If you see it again after that final dismissal, please holler in this thread and I'll see the message immediately.
  10. We just pushed a fix for the problem where the upgrade prompt shows in an infinite loop on Windows. You may see the prompt one more time, but then you should be able to dismiss it forever. If you see it again after that final dismissal, please holler in this thread and I'll see the message immediately.
  11. Looks like the previous bugfix did not solve the problem for everybody. We'll get a new fix out shortly.
  12. If you have a free account and you're currently using the email feature, you'll be getting a message soon about this becoming a paid feature. We won't start enforcing the limit on free accounts for a month to give you time to transition your workflow. The email feature is the only feature moved out of the free tier.
  13. In general, the Evernote Android app allows you to purchase a subscription via Google Play if you are running Android 2.2 or higher and have the latest version of the Google Play store installed (a vast majority of active devices, according to Google). The exceptions are mostly in countries where Google Play does not support the local currency (like China), or if your Android device doesn't have Google Play store app installed. (Words, it doesn't look like either of these applies to you.) If you are logged in to your Evernote account from the Android app, there should be no issue with the app recognizing the payment through Google Play. I haven't heard of any time delays in folks upgrading their accounts through Google Play. It should happen instantly, or take a few minutes, max. Remember to sync your app so that the upgrade takes effect. However, Google has control over what payment methods they let you use when paying for a recurring subscription through the Google Play App Store. What charboyd is referencing is a restriction by Google Play: see their Support answer for Accepted payment methods, here, in which they state that Google Play balance can't be used to pay for other types of subscriptions other than Music and Newsstand. Unfortunately, Evernote doesn't have control over what payment method the App Store lets you use. As for the general problem of how to make purchases on the internet when you don't have a credit card - that's a million dollar question that lots of companies are trying to solve. If you log in to your Evernote account on evernote.com, you can use a prepaid debit card for our recurring subscription, as long as the prepaid card has a Visa or Mastercard logo. For example, I bought a prepaid Visa debit card at Best Buy, using cash, and am able to use it on our checkout page. You could add a bank account to your Paypal account and pay that way as well.
  14. Wordsgood, thanks for your suggestion. I can write up a KB article on the payment types we accept.
  15. We do have Paypal as a payment option, as long as Paypal supports sending money in your country's native currency. For example, you can't make Paypal payments in Korean Won, so we don't show the Paypal option to Korean customers. You can see the Paypal currency list here: https://www.paypal.com/us/cgi-bin/webscr?cmd=p/sell/mc/mc_send-outside The Paypal payment option is only available if you are paying via the website (using a web browser, like Chrome, Internet Explorer, Safari, or Firefox) and not when you are paying via one of the Evernote clients (e.g. if you are logged in to your Evernote Mac or Evernote Android app).
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