Jump to content
We apologize for the inconvenience, but chat support is currently unavailable. Please feel free to submit an email ticket or reach out at discussion.evernote.com. Thank you for understanding. ×

Nancy M

Evernote Staff
  • Content Count

    122
  • Joined

  • Last visited

  • Days Won

    1

Nancy M last won the day on July 16 2015

Nancy M had the most liked content!

Community Reputation

160 Seriously Awesome

4 Followers

About Nancy M

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

  1. Yes, you can even set this all up now, so you don't need to set a reminder for later. First pay for the Yearly Premium through the promotional upgrade. After you've completed your purchase, go to Account Settings page on Evernote Web. There you should see a link to Manage Subscription. Go to Manage Subscription. It will show you you're currently subscribed for Yearly Premium. You can then select Plus for the next year. It will direct you to Checkout to enter your credit card again (yes, we're working on fixing that flow so users don't need to enter their card details again), but on this new Checkout page, there should be text that tells you your Premium will continue through your Yearly subscription end date, and that afterward your card will automatically be charged for a Plus subscription and your account will be downgraded to Plus. Thanks for confirming, Scott!
  2. We're currently using a standard java currency formatter, but are considering moving to ISO codes for the clarity. Yes, the $46.99 is in CAD, not USD. Your charge will go to Evernote Corporation, which is located in the US. I've never heard of any of our Canadian users being charged a surcharge or exchange fee though.
  3. I've been here so long, I am not sure that a Plus or Premium package is for me. I am not even sure I am using all of Evernotes capability to work with social media, website and code design or as an author.

    I've always wondered if there was something that would explain these features to me or if Evernote would like to have a Basic sort of subscription that would just give me a little edge? 

    Free is awesome. I personally don't notice very much of anything that I could use with premium or plus. I wish there was a subscription plan that would benefit someone like me. Secondly, this moderation thing, how long does it take for someone to read a post and allow you to post? Being a new forum guest, after being with evernote so long you'd think you'd at least let me be part of the forum.

  4. I've been here so long, I am not sure that a Plus or Premium package is for me. I am not even sure I am using all of Evernotes capability to work with social media, website and code design or as an author.

    I've always wondered if there was something that would explain these features to me or if Evernote would like to have a Basic sort of subscription that would just give me a little edge? 

    Free is awesome. I personally don't notice very much of anything that I could use with premium or plus. I wish there was a subscription plan that would benefit someone like me. 

  5. We just pushed a fix for the problem where the upgrade prompt shows in an infinite loop on Windows. You may see the prompt one more time, but then you should be able to dismiss it forever. If you see it again after that final dismissal, please holler in this thread and I'll see the message immediately.
  6. We just pushed a fix for the problem where the upgrade prompt shows in an infinite loop on Windows. You may see the prompt one more time, but then you should be able to dismiss it forever. If you see it again after that final dismissal, please holler in this thread and I'll see the message immediately.
  7. Looks like the previous bugfix did not solve the problem for everybody. We'll get a new fix out shortly.
  8. If you have a free account and you're currently using the email feature, you'll be getting a message soon about this becoming a paid feature. We won't start enforcing the limit on free accounts for a month to give you time to transition your workflow. The email feature is the only feature moved out of the free tier.
  9. In general, the Evernote Android app allows you to purchase a subscription via Google Play if you are running Android 2.2 or higher and have the latest version of the Google Play store installed (a vast majority of active devices, according to Google). The exceptions are mostly in countries where Google Play does not support the local currency (like China), or if your Android device doesn't have Google Play store app installed. (Words, it doesn't look like either of these applies to you.) If you are logged in to your Evernote account from the Android app, there should be no issue with the app recognizing the payment through Google Play. I haven't heard of any time delays in folks upgrading their accounts through Google Play. It should happen instantly, or take a few minutes, max. Remember to sync your app so that the upgrade takes effect. However, Google has control over what payment methods they let you use when paying for a recurring subscription through the Google Play App Store. What charboyd is referencing is a restriction by Google Play: see their Support answer for Accepted payment methods, here, in which they state that Google Play balance can't be used to pay for other types of subscriptions other than Music and Newsstand. Unfortunately, Evernote doesn't have control over what payment method the App Store lets you use. As for the general problem of how to make purchases on the internet when you don't have a credit card - that's a million dollar question that lots of companies are trying to solve. If you log in to your Evernote account on evernote.com, you can use a prepaid debit card for our recurring subscription, as long as the prepaid card has a Visa or Mastercard logo. For example, I bought a prepaid Visa debit card at Best Buy, using cash, and am able to use it on our checkout page. You could add a bank account to your Paypal account and pay that way as well.
  10. Wordsgood, thanks for your suggestion. I can write up a KB article on the payment types we accept.
  11. We do have Paypal as a payment option, as long as Paypal supports sending money in your country's native currency. For example, you can't make Paypal payments in Korean Won, so we don't show the Paypal option to Korean customers. You can see the Paypal currency list here: https://www.paypal.com/us/cgi-bin/webscr?cmd=p/sell/mc/mc_send-outside The Paypal payment option is only available if you are paying via the website (using a web browser, like Chrome, Internet Explorer, Safari, or Firefox) and not when you are paying via one of the Evernote clients (e.g. if you are logged in to your Evernote Mac or Evernote Android app).
  12. Your .Inbox is actually technically implemented as a notebook. Go to the Notebook tab in your Mac or Windows client, and then apply the filter up top in the upper right hand corner. If your .Inbox is still visible when you apply the "My Notebooks" filter, then it is a personal notebook. If it's still visible when you apply the "Business Notebooks" filter then it is a business notebook.
  13. 1. That is correct. You lose access to Business notebooks once you do not have a Business any more. You will retain all data in Personal notebooks. 2. How do you have notes that are in neither a Business or Personal notebook? The technical design is such that all notes are in a notebook, of one type or the other. 3. Not sure, so I'll leave this to someone else to answer. 4. You will still have Business service through the end of your current payment period - e.g. if you paid for a year of Business Premium on 6/1/2014, you'll have it until 6/1/2015, even if you cancel your EB subscription. You will then have to pay for Premium after you are downgraded to Free on 6/1/2015. If you want to be immediately downgraded instead of waiting to the end of your current payment period, you'll need to contact Customer Support.
  14. Not that I know of. Try refering a friend if you want some free Premium. https://www.evernote.com/referral/Invite.action
  15. You can also get free Premium by refering a friend to Evernote. https://www.evernote.com/referral/Invite.action
×
×
  • Create New...