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  1. Thank you PinkElephant, I very much appreciate you taking the time to provide your perspective.
  2. Hi PinkElephant, thanks for the tip re the help menu on Legacy, appreciated. I know you are not technical support (!) but do you know - if I log in with Legacy does EN automatically create the index on my local device? Or have I misunderstood how that works?
  3. Hi Birdnote - I see where you are coming from. I have downloaded the Legacy version and will consider using this as you say should I 'discover' another missing note in the web version. I have over 1,800 notes now so it is difficult (impossible) to know if I am missing results in the search unless I just happen to know something in particular should have come up. My rate of note entry has slowed down now and I have taken to checking the search every time I enter a new note - hence finding the problem the other day. I had to re-create the note multiple times before it was finally returned in a search. Very tedious but the only way I can have some confidence my searches are returning all the appropriate notes.
  4. Hi Mike P - thanks for replying. I did create the note with the web version........my original suspicion was some sort of indexing issue but I really have no clue what to do to fix it. Thanks again
  5. Interestingly I have had the problem again with a note I created today i.e. it won't find it in any search. However, I looked at my devices in settings and it isn't registering that I was logged on today on the device I used to create the note. It is showing that I last logged on on with that device on 15th May instead of yesterday or today. I am speculating that may have something to do with the search problem? I.e. it isn't finding it in the search as EN doesn't think I was even logged on - even though clearly I was to create the note! Anybody have any thoughts on that theory?!
  6. I have now re-created what I hope are most if not all of the notes that were not being properly returned in the search. It was very tedious! As far as I can tell the problem related to a batch of notes I created over a couple of days - all earlier and later notes seem to be searchable correctly. I can only assume EN had a problem with indexing in the time period I created the notes that were not searchable. This has definitely knocked my confidence in EN...................
  7. Unfortunately that hasn't helped. Notes I have added today seem to be searchable OK but there are a whole load of notes I put in within the last week that are not. The only way I can find to get them into the search results is to delete the notes concerned and re-create them. Then it finds them in the search OK. Even duplicating the note doesn't work - I have to delete and start again. The real pain is I don't know how many notes this impacts - clearly there was a problem at some point but I have no idea which notes I created during that period of time. Not happy
  8. Hi Mike P - thank you so much for your reply. I will try your suggestions and report back. Patience isn't my forte!
  9. Hi I am working on a desktop versio of EN running Windows 10. I am still building up my database but now have c. 1,600 notes. I have tried searching in the past and the expected results were returned. However, now, I am searching for words I have know I have created as tags and they are not being returned in the search results. This is happening on a lot of entries - like LOTS. I wonder if I need to re-index? And if so, how do you do that? I cannot find any helpful options..................Not sure if it makes any difference but I am a Premium user. Anyone able to help? Without a reliable seach feature I may as well not bother finishing my database!
  10. I am very new to Evernote so am by no means an expert. However, on this topic of thumbnails not appearing, I find that unless I have copied the picture with the 'snip' feature or 'take a screenshot' feature (I am working on a widows laptop) the photo does not appear in the thumbnails, although it does appear in the note itself. That is to say if I use 'copy image' it will not appear in notes. Very annoying
  11. Thank you! This post got me to where I needed to be! Wasn't obvious.....
  12. Ah yes, hadn't occurred to me to mention the platform I was using - in this instance I was working on my Windows desktop. Maybe that was part of the problem. Still, I have a workaround thanks to Gazumped!
  13. That did work! Phew. Thanks for the tip!
  14. Hi I am very new to Evernote and am just building up my database. Now I have about 60 entries I decided to try the tag search. I have 4 database items that have a tag of 'Berry' (amongst other tags). When I click on Tags in the left hand menu Berry is shown with (4) after it. However, when I click on the tag I get a message saying 'no notes found'. I get the same result if I type Berry into the search box. What am I doing wrong?!
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