Stuhrer

4 minutes ago, Stuhrer said:

A re-installation with the download version did not help. I am going to un- and re-install. I hope, this helps. I'll let you know later.

After I uninstalled Evernote using appCleaner and re-installed it, the problem disappeared. The window showing about 15.000 files opened within a few seconds.

A re-installation with the download version did not help. I am going to un- and re-install. I hope, this helps. I'll let you know later.

Some additional information: The files feature works on my Intel based MacBook Pro but not on my Mac Mini with an M2 Pro.

22 hours ago, righteousdork said:

I can't even get it to load on the Mac version.  All I get are a bunch of errors.  I submitted feedback.  Anyone else on Mac seeing this behavior?

I am experiencing the exact same problem in the very last version. It worked in the previous version though.

The problem is still not solved. Very often links don't work, especially when selecting links in notes that are opened in a new window or notes from a search result. Very often these links do not open the corresponding note but either the home screen, another note or nothing.

Well, as I mentioned in my last post, it does not work for me. I'll try it with more PDFs. 

25 minutes ago, PinkElephant said:

EN search works for me - that's it, I need not say more.

OK, will do:

First there is a certain fuzzy ness in search. This is especially true for OCRed PDFs . If the algorithm is not absolutely sure, it will create guesses. For one recognized word there may be several entries into the search index, each of it a possible term. This can lead to false positives (found where nothing is to be found) as well as to false negatives (not found, but it's there).

To improve OCR results, check in your account settings how many languages - and which - you have set. If it's a wrong language, it can be wildly off. If it's several, the results get less precise.

AI search is an enigma. It preselects notes based on the search, and then sends it to a 3rd party service, where these notes (and only these) are processed further. It all depends on the initial selection.

To find a search string in a note with several attachments, search the note first. Now you know the searched term is somewhere, but where in (say) several attachments plus note text ?

Now select the note, and choose Search & Replace from the Note menu. Enter the search term in the search field of the little popup box. You will get an indication how often it was found, including all attachments. Now you can cycle through the search by clicking on the arrows. It will jump from occurrence to occurrence, be they in one of the documents, or in several. It will open the attachment, the relevant page will show, with the search term highlighted.

Thank you for the reply. I have set my languages to German and English. These are the only ones I am using.

AI search is still very unsuccessful. For example, I asked how a certain feature of my camera works. Result: No note contains information about this feature. However, when I ask in which chapter of the manual of my camera I can find an information about the feature, it tells me the correct chapter. When I then ask how this feature in chapter xxx of the manual of my camera works, it answers correctly. That is strange and makes the search pretty much useless.

As far as the search in more than one PDF in a note is concerned, it finds notes which contains the information in one of the PDFs. But when I use the search within the note, it shows no result when I display the PDFs as title only. If I display them as one page or showing all pages, it shows the number of occurrences without any indication in which note, and it does not jump to the occurrences in the note. The only way is to open the PDFs one by one in the Mac preview app and search for the text outside Evernote. This happens with scanned PDFs as well as PDFs containing an OCR text layer and therefore its own index. So for me, Evernote search is terrible.

I have the same problem. I use Evernote 10 for a very long time. I am on the personal plan, which contains search in PDFs and other document types. AI search tells me that it cannot find an information in my notes if this information is in a PDF, e.g. a user manual.

The standard search sometimes finds notes with PDFs that contain the information, but if the note contains more than one PDF, there is no clue in which PDF the information is. Very often it also shows notes which don't contain the information at all.

All in all, Evernote search in Evernote 10 is very unreliable. Therefore, I more frequently use tags to find specific information.

51 minutes ago, musica209 said:

I've had all of the same issues since the update - very frustrating! 

The situation healed itself after some time. I think it was related to a change of the Evernote database which is currently under way. So be patient. I hope you will make the same experience.

I encountered some serious problems with the new update this morning.

Here some of my problems:

• Some notes need several minutes to load
• Adding PDF attachments results in 'unknown attachment' and the PDF is lost
• Renaming PDF attachments does not always work
• Some notes cannot be edited. Dublicating the note and trashing the old one is a workaround, but then links to that note have to be re-created, annoying.
• When clicking some links, Evernote jumps to the home-screen but not the linked note

I hope by the update the database has not been corrupted and it is just a client issue.

10.62.2-mac-ddl-public (20230919180646)

Mac Ventura 13.5.2 (22G91)

11 minutes ago, gazumped said:

Do mailto: links work to open your mail app from other applications?  If so,  you could try a reinstall - otherwise I'd say contact Support;  we're mainly other users here and I'm a lowly Windows user who's mail links work fine in Win 10 & 11.

Thank you, that was the hint I needed. The setting in Apple Mail was wrong. Now it works!

When I enter an e-mail address (e.g. someone@somewhere.com) into a note I get a mailto-link (mailto:someone@somewhere.com). So far, so good. However, when clicking on the link, nothing happens. I expected my mail program to open, but it doesn't. Any idea? Do I need to define my mail programme somewhere? I couldn't find anything in the programme settings.

On 5/16/2023 at 7:08 PM, Claudiofpiga said:

I had a similar problem with the Windows app (  task constantly syncing) ;  solved with : 

 

1. be sure to have all your notes synced (  with EN web)
2. open task manager :CTRL+SHIFT+ESC 
3. select any Evernote process and end it 
4. open Windows explorer 
5. typr %appdata% in the address bar 
6. find Evernote folder and delete it 
7. relaunch Evernote 

it worked for me 

I completely deleted Evernote from my Mac, but this did not help. All my notes containing reoccurring tasks change their "Last Updated" date every few minutes and always appear on top of the notes list when sorting for 'Last Updated'. This is annoying.

On 5/18/2023 at 3:01 PM, Ecrowell said:

Anyone have instructions on how to delete all Evernote data on the Mac?

These are the files AppCleaner found on my Mac:

This morning, another update arrived and fixed the problem for me. Great!

I think the new version now is somehow much slower. I now can open my account in the web client, but it sometimes takes more than 10 minutes to open. I have a very fast internet connection. When using the Mac client it opens fast now, but it uses a local copy. When I change notes, it sometimes can also take more than a minute to show the content of the note. That is really annoying and slows down my workflow drastically. I hope that will get better soon. I have around 3000 notes and I never had such problems.

I am using the new editor for a very long time and I never had any problem. But now I only see the spinning wheel when trying to log into my account using Chrome and Safari. I think I need to contact the support next week.

Well, as I mentioned earlier, I cannot open my database in the web client. The wheel spins forever as in the Mac client. I will need to contact the support. I will do this next week. 

Unfortunately, I have the same problem in the Web-Interface. I think the new update destroyed my database. I will try to contact the support. It would be a catastrophe if my data is permanently destroyed.

I will try that. Thank you for the quick response!

After I loaded the update yesterday, I cannot start Evernote on my Mac. It hangs at a certain point when loading (see attached screenshot). What can I do to resolve this? Might a complete re-installation help? 

When version 10 was released, I was as disappointed as you. However, now I see that creating a common source code base has been the right decision. All versions on the different platforms are identical to use with the same features. And after some time the frequency of releasing new features increased a lot. I think that now the application is even feature-richer than the legacy version. I am very happy with it and the new features being released much more often than in the previous versions. What are the features of the legacy version that you are still missing in the current version 10?

34 minutes ago, PinkElephant said:

Works on my Mac (12.4, EN 10.37.3 direct).

Are you guys using the AppStore version, or the direct install ?

I reported the problem for the Mac direct download version 10.37.3 (MacOS 12.4). But it also occurs in the Windows version:

and also in the Web version.

7 minutes ago, PinkElephant said:

Just gave it a try. Works for me in the web client as well (Safari 15.5), like on the Mac.

Will be interesting to see what causes the problem for some users, and not for others.

That is strange. For me, the Web version (10.37.3) shows the same problem with the latest Chrome and Safari 15.5 version. Are you sure the web version has been updated for you? This sometimes happens at different times for different users.

I reported the problem for the Mac direct download version 10.37.3 (MacOS 12.4). But it also occurs in the Windows version:

and also in the Web version.