Three_Moons

Well, I haven't heard back from support other than the canned reply.

I DID get an automated reply from Support, and I get all kinds of marketing stuff from Evernote. I have them whitelisted. This happened before and I got my reset emails right away. Very odd, I hope that Evernote eventually gets around to my ticket. I wonder if there's a way to add another email account to my Evernote account?

Yup, just had the absolute worst customer service experience. Lost my password. Went to reset password. Never got password reset emails, and yes, using the correct email and checked SPAM folder. I never DID get those reset emails, and the support site makes you log in to submit a ticket. How incredibly stupid is that I got VERY lucky and managed to correctly guess my password so was finally able to log in, but you even need to log in to post HERE, which is kind of crazy if you are looking for any kind of support. And, i'm a paying customer forever. So, it looks like their password reset system is broken but if you can't log in to tell them about the issue......