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jcnassoc

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Posts posted by jcnassoc

  1. 1 hour ago, MarcSant said:

    The answer I got from representative support:

    "Hello there Marcelo,

    Thank you for taking the time to reach out to Evernote Customer Support. This is Jeffrey, and I'll be assisting you today.

    I understand you'd like to go back to using the older version of Evernote. While we encourage everyone to give the new Evernote app a try, we recognize that there are some scenarios where using an older version is necessary or desired.

    You can download the Evernote Legacy app by following the instructions in this Help & Learning article: Install an older version of Evernote.

    If you run into any trouble, I'd be happy to help troubleshoot with you so you can get back to being productive with Evernote.

    Thank you for your patience and understanding.

    If you have any other questions or clarifications, feel free to reply to this email. We will do our best to assist you.

    Kind Regards,

    Jeffrey B.
    Customer Support Representative"

    So, for those are not happy with the new 10 version, there only 2 possible options:

    - Stick with legacy version

    - Switch to another one. 

     

    Thanks for sharing their response Marc. Seems to me they are 100% NOT taking responsibility for what's happened... almost making it seem it is our (users') odd-ball "scenarios" that require us to downgrade. 

  2. 3 minutes ago, bishopblaize said:

    I think the legacy version should last a couple of months quite reliably. I wouldn't rely on it beyond that though for anything mission critical. We'll be able to see quite clearly what direction EN is going by that time and Id expect most of the bugs to be shaken out too. If by then it still doesn't do what I want, I guess Ill have to shop around.

    I agree with everything in this post... it is very clear EN is struggling internally and my guess is they've lost lots of top talent that doesn't need to stay on a sinking ship. I'm thinking if I can downgrade to 6.* for a couple of months that gives me time to proof-of-concept Notion or others (with my data) and make the jump safely. Not how I wanted to spend October, but... (Is this where I say "Thank, Evenote!"?). 

    • Like 1
  3. Hi All - 

    I guess if there was ever a year for a stellar product like Evernote to implode, 2020 would seem to fit. For a company considered a Venture Capital "Unicorn" this is perhaps an eye opener. Or, perhaps it's just apropos as Unicorns don't really exist, and along it's currently glidepath Evernote won't either long-term. That said, on to practical matters:

    1.) Does anyone know if there's an option to downgrade to the prior Evernote release (version 6, I believe)? I'm not willing to spend my day fighting version 10 especially since I am paying Evernote $$$s. (IMHO if Evernote was smart all paying subscribers would receive at least a year free extension for putting up with this mess.) 

    2.) Another post mentioned a product called Notion (which I hadn't heard about previously) that evidently has a migration path for our Evernote data. Does anyone know of other GOOD products where our Evernote data can be migrated to? 

    Any information on either of the above from folks that have journeyed down these paths would be most appreciated. I will also endeavor to post my findings as I embark on this trek. 

    Thanks. Be well and stay safe!

    • Like 2
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