philrodo

26 minutes ago, agsteele said:

It may be that a full uninstall using Appcleaner to remove all trace of the original installation is needed. Then download the latest version from evernote.com/download to see what happens

I think I’ll wait. I submitted a support request and got a response thanking me for reporting this bug. There are many other inconsistencies, like the Tasks tick box doesn’t appear on the web version (and possibly on the Windows version?), the internal EN Calendar doesn’t appear on the iOS and iPadOS apps, and that the internal Calendar is still in Beta, which I didn’t realize earlier. So it sounds like the internal EN Calendar is work in progress…

56 minutes ago, s2sailor said:

Full task view is working for me as well on the Mac.

Full Task view works for me too, but that’s not what I was reporting. There’s a Tasks tick box, under the internal EN calendar that presumably should be showing the due tasks on the calendar, but checking or unchecking the box does nothing. 

41 minutes ago, rmw said:

The full page task view nor the task on calendar work on my MAC after logging out and back in

Hmmm, the full Task view works on my MAC—go figure… 🤯🤓

51 minutes ago, Jon/t said:

Have you tried a reboot?

Thanks. Yes, I had to reboot a couple of times yesterday as I was having WiFi issues. But like I said, the Tasks tick box doesn’t even show on the Web version and I saw a Beta reference about the calendar—so it seems that they’re still working out the bugs. They also have not released the EN internal calendar for the iOS and iPadOS apps. 

3 hours ago, agsteele said:

checking that the task had a TIME as well as a date. I'm assuming so, but since you didn't say I thought it worth asking. 

Thanks. I thought of that too, so I set up a couple of tasks with due dates and times, but it didn’t make any difference. Strange that it seems to work under EN for Windows, but not under macOS. I’ll put in a support request and see what they have to say. 

10 hours ago, s2sailor said:

I don't think the feature is fully implemented or rolled out yet.  I have the options too but they are currently not doing anything.

Thanks. I tend to agree, but it’s strange that it’s apparently working as intended when running EN for Windows. 

3 hours ago, philrodo said:

So it sounds like a bug on EN for Macs...

Can anyone else confirm this issue when running EN under macOS? 

2 hours ago, Jon/t said:

Try a log out and back in again to see if it's all working. I have it ok here on windows. 

Closed EN and re-opened it, but no cigar... 

So it sounds like a bug on EN for Macs...

36 minutes ago, Jon/t said:

The tasks tick box shows the tasks due on that day. Head over to the task page and see if you have any. 

Thanks, Jon

I thought that may be the case, so I created a task with a due date for tomorrow and nothing showed up in the calendar view. 

I also noticed that in the Web version of Evernote the Task tick box is missing. 

The latest version introduced a new Calendar that's internal to Evernote. When viewing the calendar, the left border under Evernote Calendar, shows two tick boxes, one for Events and one for Tasks (see attached screen clipping). When unchecking the Events box, the events disappear from the calendar and when checking the box the events appear. 

However, checking and unchecking the box for Tasks, doesn't seem to produce any results. Were the tasks due on a particular date supposed to show up on the Calendar when the box is checked? Otherwise, what's the purpose of the Tasks check box? 

I'm running Evernote 10.86.4 on a Mac Mini M2 Pro, running Sonoma 14.4.1. 

2 hours ago, PinkElephant said:

With AI or without, the problem still sits 60cm in front of the monitor.

You have a very condescending attitude! … 🤬 

6 minutes ago, mackid1993 said:

That is how it is intended to work when just provided with two words

At a minimum, the two words should have generated a Boolean search using the AND operator, (Computer AND Desk). Defaulting to the OR operator is SI—Stupid Intelligence. 

9 minutes ago, mackid1993 said:

Instead of attacking people on here who are trying to help you could listen to what we are saying and maybe it will improve your experience.

it’s getting very tiresome when people on this Forum are only interested in defending EN and no matter what, take a superior attitude that EN can do no wrong… 🤬

3 hours ago, Jon/t said:

You need to ask the right questions and your notes need to include the words for the request so the ai understands it. 

Yes, if I could recall the particulars of the purchase from years ago, I could have refined the search. But I did not. And EN running a Booleans search with the OR operator, is the least efficient way to run a search—so much for AI. I should have instead run a Boolean search with the AND operator (Computer AND Desk), and that would have narrowed down the results so that I could review them manually. Getting completely unrelated search results, like matches to utility bills, articles on judicial elections, etc., is beyond silly…

Just now, mackid1993 said:

You don't seem to understand how to prompt an LLM. It's not like a search engine. You are attacking everyone here but in this case your complaint is simply user error. 

I’ve been using ChatGTP for months now, so I know how to use AI searches. The reason I only entered those two search terms, was because i didn’t recall the brand of the desk or other particulars about this purchase, and I wanted the AI search to weed out unrelated notes, so that I could manually find the note in question. Even the most staunch defenders of EN should admit that when running an AI search while EN runs a simple Boolean search with the OR operator, is the least effective way to narrow down the search results… 🤯

4 hours ago, Boot17 said:

Better wording would have been to perhaps try "what is the brand of computer desk that we bought X years ago for all our computers?

True, but returning a match on those search words to a Utility Bill, an article about a judicial election, etc., makes little sense. I’d expect more that a simple Boolean search—we could run Boolean searches years ago, so this isn’t an AI search! 

4 hours ago, gazumped said:

AI searches are as good as the prompts you put into them,  and if all you put in there was "computer desk" I'm not surprised you got garbage out. 

Frankly, when I put two or more words in an AI search, I expect more than a simple Boolean Search using the OR operator!

is everyone defending the price hikes and coming up with non-stop excuses for EN on some type of a stipend from EN? How do I sign up? … 😱🤓🤣

One of the excuses we were given for the unprecedented hike in subscription fees this year was because they are adding new features, like AI search. Are they kidding us or do they think we’re stupid? 
I usually save in Evernote receipts from previous purchases. A few years ago we had bought a computer desk that was a great design for our computer lab, as it could accommodate a number of desktop PCs connected to our local network and which we could easily access using one monitor and keyboard/mouse. I wasn’t able to recall the brand of the desk, so I used EN’s new AI search feature using the search term “computer desk”. The search yielded numerous completely unrelated note hits. And when I looked at the details of the search, EN advised that they had actually ran a Boolean search, that is, (Desktop OR Search). That’s what EN’s new management calls AI search capabilities which were used to justify the mid boggling price increase this year—see attached screen clipping… 🤬🤬🤬

40 minutes ago, gazumped said:

A lot of other providers rely solely on their respective forums and other users supplying help.

Thanks. But I n my experience, the apps you have to pay annual subscription fees, provide in-house Tech Support that usually responds in 24 to 48 hours (at least the apps I’ve subscribed to over the years). 

2 hours ago, gazumped said:

They're currently running on a 5-7 working day delay according to a couple of tickets I have at the moment...

Thanks. But in my opinion, that’s an unacceptable response time, particularly now that they’ve just about doubled their subscription prices. I can’t think of any other app I subscribe to that takes 5 - 7 days to respond to a support ticket! … 🤯🤯🤯

20 minutes ago, PinkElephant said:

Access to support was always a challenge.

Apparently, under the new management it now takes a long time to get a response from Tech Support, if ever. I sent a message to Tech Support a couple of days ago, got an automated reply, responded to it affirming that I was still having the problem, and so far I got no follow up…

6 minutes ago, Bill Myers said:

Anyway, I learned something about searching in Evernote on my iPhone.

Me too! But you’d think that we’re not the first users to run into this issue. EN probably knows about it, but they make no reference in their search FAQs as far as I could tell, about the distinction between Smart Quotes and Regular Text Quotes. You’d think that they could include such a reference in their literature, given the prevalence of Smartphones and tablets. 

10 minutes ago, Bill Myers said:

If your goal is to get Bending Spoons to lower the prices, have you noticed that there has been a deluge of complaints since the price increases took effect and it hasn't changed a thing?

I bet, if every paid subscriber including the experts took time to send a missive to the new CEO, that would have an impact! I doubt that anything said in this forum receives anny attention from EN management. Heck, other than feature announcements, no one from EV support seems to ever post anything in this forum—another beef of mine… 🤬

6 minutes ago, Boot17 said:

Then I noticed that my iPhone was using what are called smart quotes and not the real quote. Notice the difference here:

Thank you! That solved the problem. I actually suggested above that iOS and iPasOS devices are probably using a type of quote symbol that’s not recognized by EN, but did not think about the smart keyboard’s ability to select different characters other than the default character. I just tried using a “regular quote” as opposed to using the default quote, and EN returned a hit on a single note, whereas before I was getting hits on any note that contained the three words I was searching for inside the quotes. 

6 hours ago, PinkElephant said:

Pay and use it, or leave. This entirely depends on the value you receive, not on the price asked

I’m paying, only because I have about 15 years invested in using EN and I shudder at the thought of having to move all that data to another platform. But at this point, EN’s value compared to its cost has become a case of diminishing returns.

As I stated above, I find it odd that the “experts” in this forum are collectively coming up with excuses to justify the price increase and completely miss the obvious facts that such major price increases are chasing subscribers away, at which point all the expertise built by the EN “experts’ base” will become worthless… 🤯

4 hours ago, Jon/t said:

Many, many apps cost more than O365 and are only one product and they hold great value to the person that buys them.

I think that single apps that charge more than MS 365 Family edition are the exception not the rule. Let’s face it, EN is a glorified note app. To my knowledge there’s no other Note app that charges annual subscriptions that high (for example, Note Joy which in many ways appears to be an EN clone, only charges $48 a year for its Premium offering). At this rate, there will be more and more subscribers that will abandon EN, which will most likely force the management to raise subscription prices even more or they will let the app linger which will eventually lead to its demise. 

I find it rather strange that a number of the EN “experts” go out of their way to defend the management’s boneheaded decision to implement such a large price increase, within months after they acquired the company. I don’t know how large the base of corporate subscribers is, but there’s little doubt in my mind (based on many earlier threads in this forum), that if EN management continues to increase the subscription costs annually, they’ll lose a major portion of their single-base subscribers at which point the “experts” will also have to move onto other endeavors. In my view, a more sound approach would have been for the “experts” to loudly advise the EN management that such major subscription increases are unsustainable, instead of coming up with excuses to defend the indefensible…