Stuck in support/account locked doom loop in Web Client Issues Posted July 15, 2019 @Kelvin Prescott I am having the exact same issue, have you found a solution yet? @gazumped The problem with that is if you do not have a premium account Evernote does not allow you to contact the support team directly, but only allows you to use the forums to get your question answered. My locked out account HAS premium already I am not going to purchase another premium account just to get into my first premium account. @PinkElephant Can you be a little more specific, your answer is pretty vague and confusing. I know you know what you mean but it is not translating well to Kelvin or I.