Jump to content
Due to limited staffing, chat support will be unavailable from Thursday, July 2 at 5:30 PM (CDT) to Monday, July 20 at 8 AM (CDT). This will allow us to reply to your email requests as quickly as possible. Thank you for understanding. ×

Kelvin Prescott

Level 1
  • Content Count

  • Joined

  • Last visited

Community Reputation

0 Neutral

About Kelvin Prescott

Profile Information

  • Subscription
  1. Hi I am stuck in an account locked doom loop that is preventing me from raising a ticket on my Evernote Premium account. Can anyone advise if there is a telephone/human support contact I can reach to help me? My problem is that the registered email for my premium account is no longer accessible to me; but for some reason my account has been locked. The only way to unlock it is to use the online password reset functionality - which send a reset link to an email account that doesn't work. I can still access my evernote account from my phone, but I am now very worried that I will be locked out entirely and left unable to access the last 8 years worth of my notes. I have tried to raise a trouble ticket online, but of course I have to be logged into a premium account to do this. Which I can't do because my account is locked. And so, I am stuck in a doom loop. Any ideas? Kelvin
  • Create New...