Mark:
While I can understand, and share your frustration, get real, dude. The guy from Evernote is just telling you what's going on. The reason that we have an Evernote Fujitsu scanner is because companies like Fujitsu couldn't have given a rat's ass about the small biz and home market FOR YEARS. You want to be neglected? Go try and deal with them for a while. I used to, before Evernote. It wasn't pretty.
Why is it late for the Mac? Mac rides the back of the bus at a PC-driven company like Fujitsu.
The software that you're complaining about is made by Fujitsu, not Evernote. To try and run them for not making you happy may give you 90 seconds of feel-good, but Evernote is still a solid product, and it works religiously well across all kinds of devices. I just lost my computer, and EVERYTHING, thousands of scans, was backed up and available immediately. Please go try that with Fujitsu home's cloud and see how you do. Oh, and good luck reading documents on your iphone, iPad, etc. They don't support it.
Evernote can weigh in, and they do, but, when you third-party a product, you're always at the mercy of the mechanical supplier. Don't believe me? Ask any software company that has worked with Microsoft, or Apple. It's not terribly unusual for it to take a month or two longer for third-parties like Fujitsu to deal with Apple OS upgrades.
Also, for those with connectivity problems with the OS and ScanSnap, that's another Fujitsu problem, with Apple. Not Evernote.
So, bluster aside, the problem lies with the ScanSnap software. They have to provide the upgrade.
