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Jason Creadore

Evernote Staff
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Everything posted by Jason Creadore

  1. We're looking into providing users with more fine-tuning of the most frequently encountered alerts for most users
  2. Thanks for pointing out the missing headers. As of this week, we are aware of this issue and are working on a fix.
  3. Hi anthonyr we are exploring reduced prominence of the entry points of lesser used features, some of which are currently in the note editor window. It may provide an experience closer to what you are looking for. Margins are not part of that exploration, but I have seen the ask elsewhere, so it will be considered in the future.
  4. [Edit 7/13: We've released a patch to address an issue users some users were encountering saving some images using the Evernote Helper & the "Save to Evernote" command in Safari. Link to mos up to date build has been updated below.] Hi All, Today we are releasing 7.2 GA! The release consists of a more robust handling of open attachments while editing externally, the option for auto download & install and numerous bugfixes, particularly in the areas of PDFs, sharing and UI. Out of app, we're trying a new release notes format that is generally more accessible. The release can be found here. ___ Evernote for Mac 7.2 GA Release Notes New: • You now can automatically download and install all updates. That’s one less thing to take care of. • While editing an attachment in an outside program, you might have lost all your work if the note got deleted in a crash. Now, you will get a prompt to save these changes to a new note, rescuing your hard work. Fixed: • Sometimes it would all come crashing down when PDFs were annotated, but no more. • Now and then, nested tags would collapse when they weren’t supposed to, which was slightly embarrassing. • When you merged notes and synced, the notes’ images, PDFs, or audio didn’t always come along for the ride. • If you removed a notebook from your shortcuts, sometimes the notebook would no longer be displayed anywhere, as if it mysteriously disappeared altogether. • Drag and drop was sometimes interfering with copy and paste, causing copied content to not paste correctly. Can’t we all just get along? • When you shared a note through iMessage, sometimes it only shared the title instead of the entire note, which wasn’t particularly useful. • Sometimes you put a URL in a note and then the content wouldn’t load, which was a bummer. • When you added an image, rotated it, and then had a change of heart and hit undo, you somehow lost everything in your note. This was, admittedly, a bit of an overreaction. • If you didn’t have the ‘Show Notes in Groups’ sort option checked off, then you were unable to see the title of the note at the top of the list in Snippet View. A very specific wrong that has now been righted. Evernote Business updates: • You’ll see more relevant search results, thanks to some work we did under the hood. • The member list for a space sometimes showed blank users, which was a little spooky, but it’s all resolved now. • The widgets in a space were displaying an ‘unable to load’ message, which you very reasonably did not want to see. But it’s now a thing of the past.
  5. Thanks! Noted and filed. Will look into the potential bug with the broader team.
  6. I would suggest uninstalling fully with an app cleaner and download the normal GA build from evernote.com
  7. There have been 2 rounds of improvements to fix the most common reproduction steps of this bug for most users, however, the bug is not fully resolved. The additional cases where this bug can be reproduced will require an outsized effort, including refactoring significant amounts code, so we are prioritizing other bugs over the next month.
  8. I have not seen this issue in the past, but would suggest looking in the most recent notes to see if the images are saved there. If you cannot locate the images, please follow up here and also provide steps to replicate this issue so we can look into a resolution.
  9. Thanks for reporting. We would like to look into this issue. Could you share your column configuration (screenshot or instructions) so we can attempt to reproduce?
  10. Hi DTLow, We're tracking this issue and are working towards a resolution, with a fix targeted for the GA.
  11. Hi Community. Today we are releasing 7.2 Beta 2. The release contains the ability to handle and save external edits to attachments in a greater number of scenarios, including when the resources are deleted. We've also include bug fixes, including some from the helpful community bug reports from beta 1. Keep the comments flowing, they help helped to improve this release. The release can be found here . Evernote for Mac 7.2 Beta 2 Release Notes New: An option to save external edits of attachments in a greater number of scenarios, including potential bugs and crashes Fixed: A fix for an issue where an undo operation after the attachment of an image and an image manipulation would not save the image A fix for a intermittent crash when PDFs were annotated A fix for a intermittent issue where some nested tags would collapse, when they should not A fix for an issue in snippet view where the top most note title was not displayed correctly when show notes in groups was unchecked
  12. Thank you for the feedback and the kind words. We're balancing feature development with bug fixes and technical spikes. In regards to other material bugs, we have good detection in place so the list is numerous. I am aware of the complications this can create and am allocating some additional resources and developing new strategies for making a more meaningful impact to the bug backlog.
  13. Update: We have identified the root cause of a text flow issue. The 7.1.1 release can be found here. This fix was also included in the 7.2 Beta 1 release. Thank you for the community feedback. 7.1.1 Release Notes: - We took care of an issue with lists sometime having text flow vertically instead of horizontally. ___________________________________________________________________________________ Hello Community, We are releasing version 7.1 GA to provide a way to hide recent notes from shortcuts and to improve quality with 10+ bug fixes, including three for Work Chat and stability improvements reducing crash rates. You can download it here , or check for updates in the app to get the latest. Thanks! Jason and the Mac Team __________ Evernote for Mac 7.1 GA Release Notes New • A way to hide and display recent notes from the shortcuts section of the sidebar Improved • Fixed an intermittent issue where an individual item in recent notes displays multiple times • Fixed an intermittent issue with Note Snippets flashing while typing • Fixed an issue where Assisted Search would have a false positive, indicating a note was found • Fixed an intermittent issue where a notebook joined from Work Chat would not load notes • Fixed a Work Chat issue where text in the share screen would not appear • Fixed a Work Chat issue where users do not receive an invitation message with a shared note • Fixed an intermittent crash resulting from Work Chat usage • Fixed an intermittent issue where visual artifacts appear when launching Mission Control • Fixed a visual issue with reordering shortcuts • Fixed an intermittent issue where expanding and collapsing items would not work every time • Fixed an issue where Plus users could not dismiss a PDF annotation pop over window • Fixed an issue where the keyboard shortcut to jump to tag did not open the filter tag menu • Fixed an issue with the cursor not changing to provide affordance of clickability of Note breadcrumb • Fixed an issue with images that have been resized or rotated then undone
  14. Hi Everyone, Today we're releasing 7.1 Beta 2! The release contains a feature to hide recent notes from the sidebar (thank you for the community feedback), 10+ bug fixes, including three for Work Chat and stability improvements reducing crash rates. The release can be found here. Evernote for Mac 7.1 Beta 2 Release Notes New • A way to hide and display recent notes in the sidebar Improved • A fix for an intermittent issue with Note Snippets flashing while typing • A fix for an issue where Assisted Search would have a false positive, indicating a note was found • A fix for an intermittent issue where a Notebook joined from Work Chat would not load notes • A fix for an intermittent crash resulting from Work Chat usage • A fix for a Work Chat issue where text in the share screen would not appear in Work Chat • A fix for an intermittent issue where visual artifacts appear when launching Mission Control • A fix for a visual issue with reordering shortcuts • A fix for an intermittent issue where expanding and collapsing items would not work every time • A fix for an issue where Plus users could not dismiss a PDF annotation pop over window • A fix for an issue where the keyboard shortcut to jump to tag did not open the filter tag menu
  15. Update 2: We have posted a fix for users who have updated to 7.0.3 from 7.1 Beta and received a "version too old" error. The update will appear in the app when selecting update and can also be found here. The update contains the same content as 7.1 Beta 1. Thank you for your feedback. With it, we were able to find a resolution within 24 hours. -Jason ______________ Update: We have observed issues with 7.1 beta 1 users who subsequently update to 7.0.3. At this time we do not recommend updating if you already have 7.1 beta 1 installed. A further update will be posted tomorrow. ------- Hi Community, We've just released version 7.1 Beta 1. It can download it here or by checking for updates in app. In this beta we've been focusing on stability improvements including bugs and crash fixes. Thank you for the feedback on the last build. Cheers, Jason and the Mac team _______________ Release Notes for Mac version 7.1 Beta 1 Fixed: An issue where a WorkChat user does not receive an invitation message with a shared note An issue with the cursor not changing to provide affordance of clickability of Note breadcrumb An issue with images that have been resized or rotated then undone An issue with Notebook Header missing sorting option An intermittent issue where an individual item Recent Notes displays multiple times
  16. Update 2: Thanks for your input on 7.0.2. We have identified the root cause of a crash on exit affecting some High Sierra users. The fix will also be included in the future 7.1.0 Beta 2 release. Thanks! 7.0.3 Release Notes: - Comprehensive fix addressing the root cause for a crash on quit affecting some macOS 10.13 users ___________________________________________________________________________________ Update: Thanks for your input on 7.0.1. We have identified a more comprehensive fix for a bug affecting some High Sierra users and are releasing it in 7.0.2, which can be found here. Thanks for the community feedback! 7.0.2 Release Notes: - a more comprehensive fix for a top crashing issue - a performance improvement for syncing so Spaces can be shared within one hour of adding a new Evernote Business user to your business ___________________________________________________________________________________ Update: Thank you for your feedback on 7.0. We have iterated and are releasing stability fix for a bug affecting some High Sierra users. The 7.0.1 release can be found here. We are investigating a more comprehensive fix which may result in a subsequent dot release and are looking for community feedback on 7.0.1, particularly from High Sierra users. 7.0.1 Release Notes: Hotfix for crash affecting some macOS 10.13 users ------ Hello Everyone, Today, we're announcing the general availability of version 7.0. You can download it here and it'll be available on the Mac App Store shortly. This version brings syncing fixes and a more conservative share count with cross-platform accuracy. It also includes more improvements to sharing and organization of teams and businesses. You can learn more about the Evernote Business Public Beta here. Have a great weekend, Jason and the rest of the Mac Team ------------------------------------------------ Full Release Notes Evernote for Mac 7.0.0 Release Notes Improved & Fixed: • Fixed a syncing issue when renaming a notebook from the space view • Fixed a sync issue when editing a space • Made share status more accurate
  17. Hi Karenjs, Thanks for the feedback and the broader community input. We are rolling back to the prior interaction, to be released at the end of next week, and are reevaluating how we can make the note interaction better for the future. -Jason
  18. Hello Everyone, We are releasing version 6.14 Beta 3. The release mainly focuses on features for an upcoming release (more info here ) and also addresses various bug fixes. You can download it here, or check for updates to get the latest. Thanks, Jason and the rest of the Mac team ----------------- Release Notes for 6.14 Beta 3 Bug Fixes Fixed an intermittent issue resulting in a crash when switching from business to personal multiple times Fixed an intermittent issue with the app crashing when a premium user upgraded to business account and reloaded and switched accounts Fixed an issue with link permissions when sharing is subsequently disabled Fixed an issue with a share icon not appearing until a sync Fixed an issue with inconsistent share counts across clients and entry points Fixed an issue with the check box in "Subscribe to Reminders" dialog falling behind other UI elements when expanding note list pane Fixed an issue with users seeing Stacks in the move dialog
  19. Hello Everyone, We are releasing version 6.14 Beta 2. The release mainly focuses on features for an upcoming release (more info here ) and also addresses search and sidebar child items. You can download it here, or check for updates to get the latest. Thanks, Jason and the rest of the Mac team ----------------- Release Notes for 6.14 Beta 2 * Broaden or narrow search results to find items faster * Sidebar user interface improvements for children items * A fix for PDF annotation text being displayed in a truncated format * Drag and drop improvements for High Sierra
  20. Hello Community, We are releasing version 6.13.3 GA to fix bugs select users have been encountering when launching the app and leaving business notebooks. You can download it here, or check for updates to get the latest. Happy holidays! Jason and the Mac Team Version 6.13.3 GA Release Notes Fixed: - A fix to for issues involving crashes on startup experienced by some users - A fix for erroneous continuous syncing when a user leaves a business notebook
  21. UPDATED We have heard the community and are re-releaseing 6.14 Beta 1 to address crashes that some users have been experiencing. Thanks to the development team for their quick turn around and thank you for your feedback. A updated version can also be found here --------- Hello Everyone, We are releasing version 6.14 Beta 1 (link updated) . The release enhances note creation with a dedicated create note button on the left pannel and contains multiple bug fixes for improved stability. You can download it here (link updated) , or check for updates to get the latest. Thanks, Jason and the rest of the Mac team ----------------- Release Notes for 6.14 Beta 1 * Easily accessible new note button positioned on the top left corner * Multiple stability improvements including crash fixes
  22. Hello Everyone, We're announcing our new release, version 6.13.2 GA. The release improves the search box data entry experience and addresses multiple bugs. You can download it here, or check for updates to get the latest. Thanks, Jason and the rest of the Mac team ----------- Release Notes for 6.13.2: Improved Improvements to the search box with more space for entering keywords and filters Fixed A fix to include the title when printing notes A fix for an issue where a small number of users are unable to login after deleting auth information from their keychain A fix for an issue where the note list sometimes does not appear on macOS High Sierra A fix to reenable the sharing of public notebooks A fix for a sync issue where some notes are missing after doing a fresh install Multiple fixes fixes for several intermittent crashes including when launching the app and adding another account
  23. Hello Everyone, As the new Mac product manager, I'm excited to release version 6.13.2 Beta 1. The release addresses issues encountered by some users in the areas of multiple accounts, sharing, and sync. You can download it here, or check for updates to get the latest. Thanks, Jason and the rest of the Mac team Release Notes for 6.13.2: - A fix to include the title when printing notes - A fix for an issue where a small number of users are unable to login after deleting auth information from their keychain - A fix for an issue where the note list sometimes does not appear on macOS High Sierra - A fix to reenable the sharing of public notebooks - A fix for a sync issue where some notes are missing after doing a fresh install - Fixes for several intermittent crashes including when launching the app and adding another account - Improvements to the search box with more space for entering keywords and filters
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