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About NicCrockett

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  1. Considering I started this thread almost three years ago and have been dealing with the initial bug for longer than that, I've seen zero improvement in that time. At no time have I ever seen any of the issues I've talked about resolved. It's obvious that Evernote doesn't care about their users, including the paying users. I'm sorry I'm just now responding, but the forum hasn't emailed me that anyone responded to this thread or any others in over a year until today. So, not only does their software not work properly, but neither can they build a simple forum interface. My question now is, where are they hiring programmers from? Obviously, the lowest bidder they can possibly find. Evernote, get off your hind end and do some actual work that makes your products functional!
  2. @PeteMacca love the +10000000! Sounds like you have a worse issue with this problem then I do. I understand what you mean by "spaghetti coding" and how changing one little thing causes unintended issues elsewhere. However, this isn't an excuse for a multi-year problem. Unfortunately, I wouldn't get your hopes up on a solution at this point. Evernote has been silent on the issue up till now and I don't expect that to change. Maybe they'll surprise us, but I'm not holding my breath.
  3. @Dave.Robinson16@Gmail.com I wouldn't waste your time, but if you want to feel free. If you do, I would just put the basics in the post and link to this thread. However, this isn't really a feature request. It's how the software should work, period! Evernote can ignore it all they want, but doing so will only result in the loss of customers. I've already stopped recommending it and I used to be an Evernote Evangelist. However, if you ***** over and ignore your customers as consistently as Evernote has, they will stop promoting your product. It's simple marketing.
  4. Wow, that's absolutely insane that I had to add myself and give myself full permissions in order to delete the icon. However, thanks for sharing the thread! Thanks, NicCrockett
  5. Updated Evernote last week and now I can't delete the desktop icon the installer created. Yes, I have admin rights. Any ideas how to get rid of it. I know it won't delete on Windows 10 Pro. I haven't checked my Windows 8.1 laptop yet.
  6. Ok, everyone needs to stop and regain focus on what this was about. Considering I'm the one who started this discussion, let me recap. I didn't ask for a feature to be added. I asked that the Evernote App on Android work properly. Copying selected text and immediately pasting said text as a different font and size isn't a functionally working app. It's honestly a disaster and something Evernote should be ashamed of because this is basic text formatting. In about 2 months it will have been a year since I started this thread. Even if Evernote is only pushing out updates quarterly, we should have received 3 updates since then. If they haven't fixed it by now, I highly doubt they will. It's because of this and the fact that they limited the free version of the app to two devices that I will be leaving Evernote once my premium subscription expires. If they fix this before then, I'll reconsider. However, this function is something that I use enough that using Evernote has become a hassle more than a tool. @gazumped posted a quote from another thread talking about editing the default font and size of text. This is completely irrelevant! When you copy text in any app and paste it within the same app it should hold the formatting it started with, not revert to a default. I can't think of any text editing program that doesn't work this way. Now if I was going between apps, I could understand. However, I'm not only in the same app, but I'm in the same note. In the end, it comes down to one thing. I'm paying for a service and that service isn't innovating. Evernote has become stagnate and they can't handle simple tasks. It's time to move to Microsoft OneNote or Google Keep. Evernote, please prove me wrong. I've been loyal to you since the early years, but if the product doesn't work, then I need something that does. Apparently a number of us on this thread are in some form of IT and have done some kind of development. Because of this we should all understand the problems that Evernote faces when fixing a bug like this. I'm willing to give them a little more time to redeem themselves, so why don't we all try to remember what it's like to fix something in a program. In my current position my company would give me 24 hours to have this fixed, but not all companies are that insane. Evernote, you're on notice, fix it or I'm gone.
  7. @Matt W. you mentioned that you would let Dave know when a fix was implemented. Are you going to say that on this thread or is there a list I can get on to be notified? Thanks, Nick
  8. Thanks for the link to support @Dave-in-Decatur. However, apparently they don't want to actually offer support. I got there, signed in, and then got the attached error. I tried accessing the page again and it's just spinning trying to load the page. I'm a premium user so this shouldn't be that difficult.
  9. One more thing. @Matt W. I was listed on this post to be notified when someone replied to it. @Dave.Robinson16@Gmail.com is the first response I received a notification for since around December 8th.
  10. Honestly, I've had this issue for a couple of years and @Dave-in-Decatur is the first person I've seen get a response from Evernote. Congrats! I've seen Evernote get updated since Dave posted his last note stating that a fix would be in the next update. Unfortunately, I haven't seen an improvement. Even within the last week I've seen this issue happen in a note. I'm not calling you a liar Dave. I realize you were only conveying the info you were given. However, I don't expect Evernote to ever fix this issue. If they prove me wrong; I'll admit I was wrong, be happy that I have a fix, and will again praise their software as spectacular. Until then, I have no reason to continue paying for premium service.
  11. Just want to add to the thread that I'm now experiencing this on my Google Pixel XL. That makes three devices from three different manufacturers running three different versions of Android. I'm pretty sure we can classify this as a bug now. In case you are wondering here are the three that I'm talking about: Samsung Galaxy S4 phone running I think Android 5.1. The phone died a few weeks ago so I can't check the version, but I know it was 5 something. Sony Xperia Z4 tablet running Android 6.0.1. Google Pixel XL phone running Android 7.1. All of these devices were/are running the latest OS that I can get from either the carrier or manufacturer. I updated the Evernote app any time there was an update. So I know it wasn't a not being up-to-date issue. Ball's in your court Evernote. Do you consider an Evernote user of more than 5 years worth keeping by fixing this issue? I hope the answer is yes because I really don't want to switch.
  12. This is obviously a bug and honestly one that shouldn't exist given how simple the task is that myself and others are doing. If Evernote is paying attention to this thread I suggest you fix this soon. Since you now require that I pay for the service to use it on multiple devices I expect it to work. Where before I would ignore bugs like this since it was a free service. If the software can't do simple tasks effectively then I will move to one that can if I'm going to have to pay for it. Also, as an IT Admin I will stop suggesting that others use it if I feel the service is unreliable. I hope you fix it, because I honestly don't want to switch services.
  13. @gazumped if you can't use Evernote across OSs then what's the point of the app. Evernote's own website states "Have it everywhere". If they want me to have it everywhere then I would suggest that it be able to edit a simple word on all OSs. If it can't do the simplest of things then how can I count on it to do more complex things like bullet points or radial buttons. @Matt W. Google Drive sounds nice, but honestly I hate pages. Also, if I'm going to use another product I'm going to use another product and not link to it from Evernote. Why would I pay for Evernote if I'm just going to have to keep my notes in another product. If that's the case I might as well switch to Google Keep. @Dave-in-Decatur thank you for agreeing with me that it is a bug and pointing out the flaws in the system. Thank you to all of you for responding. Though I might not agree with you, I do value your opinions.
  14. When I copy text in the Evernote app on Android and then paste that text in the same note I just copied it from in the same session it is pasted as a different font and size. In the Evernote app on Android it looks correct, but when I go to the desktop app on Windows the text is different. The text is originally Tahoma size 10, but it gets pasted as Helvetica Neue Size 12. Funny thing is if I type in a note in the Evernote app on Android the text is the correct font and size. I have this same issue on both my phone (Samsung Galaxy S4) and my tablet (Sony Xperia Z4). I've tried restarting my devices. I've tried signing out and in to the app. I've tried uninstalling and reinstalling the app on my devices. Nothing has fixed it to date so I'm guessing it's a software bug. If anyone has anything else I can try let me know because I'm really tired of having to fix my text constantly.
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