Barry Graham

One thing I love about the new interface on Android is the task bar at the bottom, where it is easy to navigate directly to tasks or to create a new one. I wish the Windows and Web versions would adopt the same appearance.

We are up to 10.87.0 on Android. This is higher than the Windows version number that had the description field. Yet Android is still missing the description and other new fields.

I love the new fields for Tasks, especially Descriptions. I have shortened some of my task titles and moved the content to the description section. However since the Android version of Evernote doesn't have these fields, I can't see the descriptions when I access the tasks on my phone. I hope that the Android version will be getting this feature very soon since Tasks is no longer usable on Android if you use these new features on Windows.

Now I've started using the new Description field, I realize that I've stopped myself from being able to use Evernote on my Android phone where Evernote doesn't have this feature yet. I hope this will be addressed soon.

I could see all my tasks in the Tasks view however the "Things to do" note appeared to have only two tasks in it on both Android and in Windows. However, in note overview it showed the first few tasks and the correct number of tasks. This was a corruption issue, as I found out when I tried to modify the task note from within the task note (I marked one of the two tasks as complete) and it made the tasks list look exactly like the tasks note - i.e. 1 uncompleted task, simultaneously wiping out all of my tasks from my tasks list. Fortunately I was able to roll back the original note to a few minutes earlier using Note history. Although for some reason the due dates were wrong after this recovery, I was able to get the tasks back to how they should have been. What I should have done was make a copy of the tasks note before experimenting. After having recovered from this issue, I made a copy of the now-restored tasks note and the corruption issue was gone, all the tasks were showing correctly in both the "Note" view and the "Tasks" view. I tried several different ways to validate that the tasks were restored properly, including making a copy of the tasks note on my phone in airplane mode before it synced with the server. So, simply put, if your tasks note appears empty when you open it, do NOT try to make any changes inside the tasks note. The best thing to do is to make a copy, delete the original, and rename the copy to what the original was before you deleted it. The big question is - how did the corruption happen and why did it not stop the tasks function from working when accessing the tasks from the Tasks view?

Thanks but this was was not a settings issue. This was a corruption issue for which I have started another thread here https://discussion.evernote.com/forums/topic/151759-tasks-note-corruption-task-zap-alert/

I do see the new view but I also see something troubling which is that, even though my tasks are still functioning, the "Things to Do" note appears to have no tasks in it if I open it. This is on both Android and in Windows. However, if I look at the note overview it shows the first few tasks and the correct number of tasks. Is this an intentional change or is there something in my task that is causing display issues when I open the Things to Do note?

For the last few weeks, every time I start using Evernote, either to edit a note or to enter a task, after a few seconds it restarts. There has been an update since it started happening but it hasn't fixed the issue. Has anyone else noticed this? I'm using a Samsung Galaxy S10e.

I went ahead and, from the "Things to Do" note, deleted every completed task, thinking that might help to make the tasks more reliable, but it didn't. Here is what I have observed. When new tasks disappear, they are still shown with the correct due date in the "Things to Do" note - and you can see them on the same device. The same applies if you change due dates or mark tasks as completed but they snap back after a minute or so, but they are still correctly shown in "Things to Do". So there seems to be an issue with parsing the "Things to Do" note, or there is some background processing taking place that takes forever and maybe the changes will "hold" if I wait long enough. I really don't think that using a flat file (a Note) is the best way to implement a database. The items are not stored in any particular order either.

This is one of many task-related issues. In my case, I keep marking tasks as complete in the Windows app, and they re-appear as incomplete a couple of minutes later. With others, I modify the due date, which gets reversed a few minutes later. I entered a new task a couple of hours ago and it has disappeared. How do you expect people to rely on a tool that destroys data like this? And for this you are charging $130 a year. This has been happening for months, I have opened support cases, but they are closed without resolution.

I understand that. I just don't want Federico, if he is still reading this, to decide that it's not an issue if it's working for some and not for others.

It is happening to others and therefore it's an issue that needs to be fixed. I'm glad it's not happening to you.

I just tested creating a new task on iPhone and there are no performance issues. I tested it on my wife's Pixel.any there were no performance issues. So I deleted Evernote storage on my phone and logged in from scratch, and there were no performance issues. So clearly being logged in for a long time is the cause of the performance issue. Rebooting the phone didn't resolve the issue previously. Flushing storage from time to time is not a reasonable workaround since it also deletes the several note shortcuts I created on my home screen. UPDATE: After 12 hours it's now taking 10 seconds to save new tasks again on my Android phone.

That's basically what I am seeing too, except that in my case, because of the noted performance issues, it takes 30 seconds to a minute for that to happen. This isn't the first time I have seen this, by the way, I had a case on this which was closed, I reopened it. So there are two issues - one is this one, the other is the performance issue. Your issue is not a new issue but it does seem to be a lot worse with the latest release. Glad to see it's not specific to my data.

OK. Thanks. I think I forgot to save mine yesterday.

I created a task in a brand new note and it still took 20 to 30 seconds to save, so I think it doesn't matter how the tasks are saved. It seems the total number of tasks in general is the issue. It could be that the overall size of my database is the issue. I have hundreds of completed tasks. I would gladly delete them all if it could be done without having to open each one first, rather than being able to select multiple tasks at once and pressing a delete button, which isn't possible.

Syncing from mobile to server is taking a very long time too, and in some cases it seems, with tasks, that the syncing is taking place in the wrong direction, where earlier versions override changes and the tasks either reappear after completion or get unedited. I had a task take more than an hour to get to the server yesterday when I created it on my phone, and I couldn't see it on my phone either during that period of time.

Are posts here being deleted, or just disappearing? One of mine disappeared yesterday, and a post I was alerted to a few minutes ago from Eric99 is not here.

Support does answer but they make no commitment or effort to get serious issues resolved when you prove with a screen recording that there is an issue.

I did add to both cases, the one about task creation taking forever, and the one about edits not sticking. It seems to have got worse with 10.60.1, which I received 2 days ago.

He is reading it, he is the head of Evernote, the OP of this thread and is responding to feedback.

The only option I could see was the "add to the conversation" which suggests that the case is still open - but nothing has happened for 2 months. Also as long as this is an issue it seems fair to bring it up in these forums.

I am glad to see this. I haven't had a chance to listen yet but I hope @Federico Simionato is carefully reading all the responses to the threads he owns and that he is looking at the issues threads that are featured in the picture above. When I posted to one of them, I got a reply from an expert who made a point of telling me that it was a user to user forum and not a place to get support. When I did open support cases, they were closed with no promise of resolution to my issues. Evernote tasks needs a lot of work, it's would be a great product if it wasn't so slow and unreliable (tasks taking forever to appear on other devices, due date changes not sticking, edits not sticking, taking 30 seconds to create a new task on Android, etc). By the way I am also an Evernote expert but because I don't post to the forum very often, I am not flagged as one.

OK but since the product manager is reading this hopefully he can chime in and maybe even help to get the ticket looked at again. Oh and by the way, my fears were confirmed, new tasks being created on the phone are not being saved even though it says they are, which makes me wonder how many things that I wanted to remind myself to do are now lost and forgotten. UPDATE: the missing task that I created on the phone, which wasn't showing in the phone task list or in the PC app, showed up about 2 hours later. Release notes stated that the latest versions of Evernote are editing the data directly in which case the changes should be visible on all platforms right away.

The performance and reliability issues that I have reported elsewhere, with tasks, are not resolved. With a large database it takes 30 seconds to save a brand new task in Android. Changes made in Android don't always "take" - for example completed tasks revert back to uncompleted the next time you open the app, changed due dates revert back to the old date too, and edited text changes back to the old text. I haven't seen newly created tasks disappear although I haven't been tracking this since this would be extremely seriously if you create a reminder and it disappears without your knowledge. If I create a brand new note to save the tasks in, these issues don't go away. If the issues are related to the number of tasks I have (more than 800 including completed tasks) then there should be a way to delete or archive completed tasks. With the annual subscription having increased by $60 to $130, it should be possible to get this resolved when opening a support case (which I have done, several months I am seeing similar issues with the PC version too (except creation of new tasks doesn't take so long). Not sure about the web.